How to Email Receipts to Xero

Not as one universal receipts@ address. Xero supports document capture through Xero email/upload paths and bill intake, and Hubdoc also gives each organization a unique @app.hubdoc.com address. Use the destination shown inside your own Xero or Hubdoc account because exact addresses and labels can vary by organization and region.

Hubdoc is a Xero-owned document capture and data extraction tool. The Xero App Store lists Hubdoc as included in Xero Starter, Standard, and Premium plans, and in Xero Early, Growing, and Established in the US. Hubdoc extracts key information from uploaded or emailed documents and makes it available for publishing into Xero workflows.

Each Hubdoc organization has a unique Hubdoc email address. Hubdoc says you can find it in the Upload Document window and in Organization settings. Documents can be emailed or forwarded to that address with the document attached, or with information entered in the email body.

A Xero document email address sends documents into Xero's own document capture or bill workflow. Xero says Smart Document Capture can scan documents, prepopulate records, and attach the original file after review and publishing. The @app.hubdoc.com address routes to Hubdoc, which is a separate Xero-owned capture workspace for extracting key financial data and publishing documents into Xero workflows.

Check these common causes: (1) You sent the document to a different Xero or Hubdoc destination than the one you are checking. (2) The document is still waiting for extraction, review, or publishing. (3) The file is unreadable, unsupported, password-protected, or over the relevant limit. (4) Gmail forwarding was not verified for that destination. (5) You expected a completed transaction when the destination creates a draft or review item.

Not reliably with basic Gmail forwarding. Google says forwarding addresses must be verified or otherwise eligible under Workspace rules. Generated Xero or Hubdoc intake addresses are often not normal inboxes the user can open to complete that verification. Expensent avoids relying on Gmail forwarding settings by connecting through OAuth and routing from the app workflow.

Hubdoc says its data extraction can read PDF, JPEG, PNG, IMG, HTML, HEIF, HEIC, and plain text files. Hubdoc also says documents can be emailed with an attachment or information in the email body. Current Hubdoc guidance lists a 35 MB maximum single-document size and a 300-document upload limit per 24 hours.

Hubdoc can fetch documents from supported supplier connections in some workflows. Treat that as separate from email forwarding: email forwarding delivers documents you already received, while fetch-style connections depend on provider support and credentials. Verify available connections inside your Hubdoc account.

Xero does not present receipt intake as one generic receipts@ address. Current Xero pages describe Smart Document Capture, Xero email/upload paths, and bill workflows where users review captured data before creating or publishing records. Hubdoc remains another Xero-owned capture path for documents that need extraction and publishing into Xero.

Hubdoc and Xero workflows still need review before publishing or reconciliation, especially for international receipts. Verify the currency, amount, supplier, and publish target before relying on extracted data.

Yes. Expensent finds current and historical receipt and invoice emails, sends documents to the Hubdoc or Xero destination you choose, and automates recurring sender-and-subject patterns with rules you create.

The Xero App Store currently says Hubdoc is included in Xero Starter, Standard, and Premium plans, and in Xero Early, Growing, and Established in the US. Plan names and features vary by region, so confirm current availability on Xero pricing or in your own Xero account.