How to Email Receipts and Supplier Invoices to Spendesk
Use Marvin for card receipts and, on Essentials, Growth, or Premium, bills Inbox for supplier invoices, then verify matching and submission.
Read this if…
Use this guide to choose and configure a Spendesk email workflow. If a receipt was sent but did not attach, use the focused troubleshooting guide.
Related: Troubleshoot a Spendesk receipt
TL;DR
Spendesk uses different email destinations for card-payment receipts and supplier invoices. Copy the live company address for the workflow you need.
Receipt forwarding targets Marvin and attempts to attach evidence to a payment. Supplier invoice forwarding creates draft requests on Essentials, Growth, and Premium; Spendesk excludes Starter.
Test one document, verify the result, and resolve current file-limit guidance in the live account before automating large or high-resolution files.
In This Guide
1. Choose the receipt or invoice destination
For card-payment evidence, Spendesk provides a company-specific Marvin address with a receipts+ prefix. Users can find it in Payments and forward the receipt for matching to a payment.
For supplier invoices on Essentials, Growth, and Premium, Spendesk provides a separate company bills+ address in Inbox. The feature is not available on Starter. Each attached invoice creates a draft request.
| Spendesk destination | Use it for | Expected result |
|---|---|---|
| Marvin receipt address | Evidence for an existing Spendesk card payment | Receipt matching and attachment to the payment |
| Supplier invoice Inbox address (not Starter) | Unpaid supplier invoice entering request and approval | Draft invoice request with prefilled information |
| Payment confirmation reply | A receipt for the payment named in the confirmation email | Attachment through the existing email thread |
| Mobile or desktop upload | Paper receipts, local files, and manual recovery | Direct attachment through the payment interface |
2. Forward a receipt to Marvin
Copy the company-specific receipt address from Payments. Spendesk specifically documents PDF for the Marvin email path; its broader upload guidance also accepts JPG and PNG. Use a clear PDF for the first email test.
Send one receipt per source document. Duplicate detection can reject a file already associated with another payment or request. If the payment has already been exported to the accounting system, Spendesk may no longer allow the receipt to be attached or changed.
Current Spendesk help pages conflict on the maximum receipt size: one page says 1 MB, while another updated page says 10 MB. Follow the current uploader and account guidance, compress carefully when necessary, and do not promise one fixed limit until Spendesk reconciles the documentation.
Treat the live account as the limit source
Use a small controlled PDF for the first test and preserve readability. The official help center currently publishes two different maximum sizes.
3. Forward a supplier invoice to Inbox
On Essentials, Growth, and Premium, copy the bills+ address from Spendesk Inbox. Spendesk says this feature is not available on Starter. A company user or supplier can email invoice attachments to that destination, and Spendesk creates one draft request per attachment.
If the sender is not a recognized Spendesk user, Spendesk checks the CC field for a user to assign. Unassigned invoices remain in the shared controller and Account Owner inbox. Requester permissions determine who can submit and assign requests.
Spendesk warns that emails with more than 10 invoices can cause OCR errors. Split large batches and review every draft rather than treating one successful delivery as proof that all attachments were processed.
4. Compare the other receipt capture methods
Spendesk supports mobile capture, desktop upload, reply to a payment confirmation, and email forwarding. Choose the method that preserves the clearest document and the strongest link to the payment.
The mobile app can validate whether a photo resembles a financial document, but Spendesk says desktop and email uploads do not use the same automatic validity check. Finance still needs the purchase date, supplier details, item information, and tax evidence required by policy.
5. Route repeat documents with Expensent
Connect the inbox where receipts or supplier invoices arrive, confirm that the account plan exposes the required destination, and send one controlled example. Verify the payment attachment or draft request before creating a rule.
Use separate rules for receipt and invoice destinations. A vendor can issue both card receipts and unpaid invoices, so sender alone may be too broad. Include subject, document context, or review whenever the intended Spendesk workflow varies.
- 1Copy the receipt or invoice address from the live company account.
- 2Forward one clear document from the connected source inbox.
- 3Confirm the payment attachment or draft request in Spendesk.
- 4Review assignment, extracted fields, duplicate state, and policy requirements.
- 5Approve a narrow rule for that specific document pattern.
6. Complete the Spendesk workflow
For a receipt, verify that the evidence is attached to the correct payment and remains legible. For a supplier invoice, review the request owner, supplier, amount, due date, analytics, and approval path before submission.
Expensent controls the inbox discovery and email handoff. Spendesk controls receipt matching, invoice request assignment, duplicate detection, approval, export state, and accounting consequences.
7. Sources checked
These sources were used to verify product behavior, current terminology, and the boundaries between native workflows and Expensent.
9. Frequently asked questions
Can I email receipts to Spendesk?
Yes. Forward a supported receipt to the company-specific Marvin address found in Payments, or reply to the payment confirmation email with the receipt attached.
Can suppliers email invoices directly to Spendesk?
Yes, on Essentials, Growth, and Premium. Use the separate company bills+ address in Spendesk Inbox. Spendesk says supplier invoice forwarding is not available on Starter.
Are the receipt and invoice addresses the same?
No. The Marvin receipt address is for payment evidence, while the bills Inbox address is for supplier invoice requests.
Which receipt formats does Spendesk accept?
Current upload guidance lists PDF, JPG, and PNG, while the Marvin email instructions specifically name PDF. Official pages conflict on the maximum size, so use the live account guidance and test a small clear PDF for email.
What happens with several invoice attachments?
Spendesk creates one invoice request per attachment. Its help warns that more than 10 invoices in one message can cause OCR errors.
What does Expensent add?
Expensent finds current and historical inbox documents and routes approved patterns to the chosen Spendesk address. Spendesk owns matching, requests, approvals, and export.
Route each document to the right Spendesk workflow
Find receipt and invoice emails, review their next action, and forward approved patterns to the verified company address.
Get Started