How to Email Receipts to Dext
The complete guide to Dext's receipt email system (formerly Receipt Bank), including Extract by email address variants, file format requirements, troubleshooting, and how to route email receipts into Dext with review.
By ilios Galil · Founder, Expensent
Published February 28, 2026 · Updated July 12, 2026
Skip manual forwarding when you can. Manual forwarding is only half the workflow. Most receipt emails stay in the inbox until someone remembers to forward them. Expensent connects to Gmail, Outlook, or Google Workspace via OAuth, surfaces invoice emails for review by next action, and forwards selected receipts to your Dext address — including historical inbox items that Gmail filters cannot backfill.
In This Guide
- 1. What is Dext?
- 2. Dext Receipt Emails: Four Address Variants
- 3. Prerequisites: Before You Email Receipts
- 4. Step-by-Step: How to Email a Receipt to Dext
- 5. File Format and Size Requirements
- 6. Receipt Bank to Dext: What Changed
- 7. All Receipt Submission Methods
- 8. Common Issues and Troubleshooting
- 9. Automate It with Expensent
- 10. Frequently Asked Questions
1. What is Dext?
Dext (formerly Receipt Bank) is a data capture and document extraction platform used by businesses and accounting professionals. Dext specializes in turning receipts, invoices, and other financial documents into structured financial data for review and accounting workflows.
Dext's current site presents Dext as an integrated bookkeeping automation platform and still references product areas such as Dext Prepare(receipt and invoice handling—the product formerly known as Receipt Bank), Dext Precision (data quality and health checks for bookkeeping), and Dext Commerce (e-commerce data integration). This guide focuses on Dext's Extract by email workflow for getting receipt and invoice documents into Dext.
Dext says it offers accounting software integrations and uses OCR, machine learning, AI, and heuristics to extract fields such as supplier or customer, dates, totals, tax, currency, and invoice numbers from documents. This guide focuses on the email receipt submission workflow—how to get receipts into Dext via an Extract by email address such as @dext.cc email address.
2. Dext Receipt Emails: Four Address Variants
Dext documents Extract by email addresses for Costs and Sales, with Single and Multiple processing modes for different submission scenarios. Understanding the destination shown in your account is key to predictable receipt processing.
[user]@dext.cc — Standard Costs
Your primary receipt email address. Each attached file is treated as a single document and processed as one cost item. This is the address you'll use for most day-to-day receipt forwarding.
- •One document per attachment
- •Processes as a cost (purchase/expense) item
- •Best for single receipts and invoices
[user]+sales@dext.cc — Sales Items
Use this variant when submitting sales invoices (income) rather than expense receipts. Documents are routed to the sales section of your Dext account instead of the costs section.
- •Routes to Sales section, not Costs
- •Best for invoices you've issued to clients
- •Keeps income and expenses organized separately
[user]@multiple.dext.cc — Multi-Page Cost Splitting
This variant splits multi-page PDF attachments into individual items. Each page of the PDF is processed as a separate cost document when each page is a separate document.
- •Each PDF page becomes a separate item
- •Dext says Multiple-address PDFs can contain up to 200 items, with one item per page
- •Best for batch receipt PDFs or multi-page statements
Sales Multiple address — Multi-Page Sales Splitting
Copy the exact Multiple address for the Sales workspace from Dext. Dext documents separate Sales and Multiple destinations, but its public guide does not publish a combined example that should be constructed by hand. Each page of a multi-page PDF is processed as a separate sales item.
- •Each PDF page becomes a separate sales item
- •Best for batch sales invoice PDFs
Where to find your addresses: Log in to Dext and navigate to Profile > User Settings > Extract by Email. Dext also documents account-level Extract by email addresses under Business settings > Extraction. Choose the user or account address that matches your ownership workflow.
Important: Using the wrong address variant can cause unexpected results. Sending a multi-page PDF to the standard @dext.cc address will process the entire PDF as a single item. If you need each page extracted separately, use the @multiple.dext.cc variant instead.
3. Prerequisites: Before You Email Receipts
Before emailing your first receipt to Dext, make sure you have everything set up.
Create a Dext Account
You need an active Dext account with access to the relevant Costs or Sales workflow. Dext pricing and feature availability vary by business or practice plan:
- •Business plans are structured around users and monthly document volume
- •Practice plans are designed for accountants and bookkeepers managing multiple client accounts
- •Extract by Email appears in current Dext help as part of the document submission workflow; confirm availability and limits in your own account
Locate Your @dext.cc Email Address
Navigate to Profile > User Settings > Extract by Email in your Dext account. Copy the email address shown—it will look similar to [custom-name]@dext.cc. Save this address in your email contacts for quick access when forwarding receipts.
Complete Email-Provider Verification When Required
Some email providers require a verification code or link before an auto-forwarding rule can send to a Dext address. Dext's forwarding help notes that account-level addresses may also need notification settings configured so verification messages are delivered to the right user.
Connect Your Accounting Software (Optional)
To publish from Dext, connect the accounting platform your account uses. While not required for email receipt submission, a connected accounting system lets you publish or export Ready items according to Dext's integration-specific options.
4. Step-by-Step: How to Email a Receipt to Dext
Once your account is set up, here's how to email a receipt to Dext:
Find your @dext.cc address
Log in to Dext and go to Profile > User Settings > Extract by Email. Copy your unique @dext.cc address. Choose the right variant for the document type and processing mode: standard for Costs, +sales for Sales, or @multiple.dext.cc when each page in a multi-page file should become a separate item.
Forward the receipt email
Forward the original receipt email to your @dext.cc address. Dext processes both the email body content and any file attachments. You can also compose a new email and attach receipt files directly. Dext's current file-type help lists common image and document formats, including JPG, PNG, PDF, HEIC, DOC/DOCX, ODT, RTF, and ZIP files that contain supported file types. Keep images and ZIP files under Dext size limits.
Dext extracts the data
Dext's extraction engine processes the receipt and pulls out available fields such as supplier or customer, date, total, tax, currency, and invoice number. Dext says extraction can vary based on the document and Dext's processing state. Check whether the item is still processing, To review, or Ready before assuming it can be published.
Review and publish to accounting software
Open the relevant Dext Costs or Sales inbox and review the extracted data. Verify required fields such as supplier, amount, date, and category. Once the item is Ready, publish or export it according to your connected accounting software.
5. File Format and Size Requirements
Dext supports a range of file formats for Costs and Sales items. Check the current Dext help for workflow-specific limits before building a forwarding rule around an unusual file type.
Accepted Image Formats
- •JPG / JPEG— Standard photos
- •PNG— Screenshots, digital receipts
- •GIF— Image files
- •BMP— Bitmap images
- •TIFF— High-quality scans
- •HEIC— iPhone photos (native support)
Accepted Document Formats
- •PDF— One file per item for Single addresses; one item per page for Multiple addresses
- •DOC / DOCX— Microsoft Word
- •ODT— OpenDocument text
- •RTF— Rich text format
- •HTML— Email submissions
- •ZIP— Compressed archives (up to 100 MB)
Size Limits and Restrictions
- •Images: Maximum 6 MB per file
- •ZIP archives: Maximum 100 MB
- •PDFs: Dext says Multiple-address PDFs can contain up to 200 items, with one item per page
- •Hyperlinks:Dext cannot extract data from links within emails—the receipt must be attached as a file
HEIC support: Dext's current file-type help lists HEIC as an accepted format for Costs and Sales items. If your workflow depends on HEIC, send a test document and confirm it lands in the expected Dext inbox before automating that pattern.
6. Receipt Bank to Dext: What Changed
If you're searching for “Receipt Bank email address” or “how to email receipts to Receipt Bank,” you're in the right place. Receipt Bank became Dext in 2021.
The Rebrand: 2021
Receipt Bank became Dext Prepare as part of the Dext rebrand. Dext says its flagship product was Dext Prepare and that it retained Receipt Bank features while continuing to evolve the broader bookkeeping automation platform.
Old @receiptbank.me Addresses
Older Receipt Bank material may reference addresses like yourname@receiptbank.me. Do not build new forwarding rules around historical examples or old bookmarks. Log in to Dext and copy the current Extract by email address shown in your account, such as your @dext.cc or @multiple.dext.cc destination.
What Stayed the Same
If you used Receipt Bank, the core document-capture concepts will feel familiar under the Dext name:
- •Email-based receipt submission (new @dext.cc addresses)
- •AI-powered data extraction with fields available for review
- •Accounting software integrations such as Xero, QuickBooks, Sage, and others supported by Dext
- •Mobile app, web upload, email, and other current submission methods documented by Dext
- •Supplier and customer rules where supported by the account
Search tip:If you see older articles or forum posts referencing “Receipt Bank,” treat them as historical context. Use current Dext help and the Extract by email addresses shown in your own account for setup.
7. All Receipt Submission Methods
Dext offers multiple ways to submit receipts beyond email. Here's how they compare:
Extract by Email
Forward receipt emails to your @dext.cc address. Best for digital receipts that arrive in your email inbox. Supports Costs and Sales destinations, plus Single and Multiple processing modes. This is the Dext intake method that Expensent can route selected or rule-matched emails into.
Mobile App Capture
Use the Dext mobile app to photograph paper receipts. The app uses your phone's camera to capture the receipt, then processes it through Dext's extraction engine. Supports batch capture for multiple receipts in sequence. Best for paper receipts from in-person purchases.
Web Upload
Upload receipt files directly through the Dext web interface. Supports drag-and-drop and multiple file uploads. Best for catching up on accumulated digital receipts or uploading scanned documents in bulk.
Auto-Fetch (Bank/Utility Connections)
Dext product pages reference Invoice Fetch and connections with banks and institutions. Availability depends on provider, account, and region, so check Dext's current connection library before assuming a source can be fetched automatically.
Supplier Rules
While not a submission method per se, supplier and customer rules can apply settings and information when Dext detects documents from the same supplier or customer. Required fields still need to be complete before an item can be published.
Key insight: Dext documents email-provider forwarding rules for sending supplier emails to an Extract by email address. Expensent adds an inbox-connected review layer: it surfaces likely receipt emails, separates clean forwards from download-only or review-needed messages, and lets you create rules from proven patterns.
8. Common Issues and Troubleshooting
If your receipts aren't appearing or processing correctly in Dext, work through these checks:
1.Email forwarding verification required
Some email providers require a verification code or link before an auto-forwarding rule can send to a Dext address. If emailed receipts are not appearing, confirm the verification message was delivered to the right Dext user or account notification recipient.
2.Document stuck in Processing
Dext processing time can vary. If a document remains in “Processing” longer than expected, check Dext's status page or help guidance before re-sending the receipt. Re-sending can create duplicates.
3.Hyperlink extraction not supported
Dext cannot extract data from hyperlinks.If a vendor sends you an email with a “View your receipt” link instead of attaching the actual receipt file, Dext will not be able to process it. You need to click the link, download the receipt as a PDF or image, and then forward it as an attachment.
4.Wrong data extracted
If Dext extracts the wrong amount, date, or vendor, you can manually edit the item in your Dext Inbox before publishing. Common causes include blurry images, unusual receipt layouts, handwriting, or files Dext cannot interpret. Setting up Supplier Rules for frequent vendors can help keep consistent categorization.
5.Old @receiptbank.me address no longer working
If you're still forwarding receipts to an @receiptbank.me address, do not assume it is still the right destination. Receipt Bank became Dext in 2021. Log in to Dext and copy the current Extract by email destination, such as your @dext.cc address or @multiple.dext.cc variant. Find it under Profile > User settings > Extract by email.
6.Multi-page PDF not splitting into separate items
If you sent a multi-page PDF expecting each page to be extracted as a separate item but the entire PDF was processed as one document, you likely used the wrong email address. Use the @multiple.dext.cc address variant to split multi-page PDFs. The standard @dext.cc address treats each attachment as a single item regardless of page count.
7.Duplicate submissions
Dext says an identical file can be rejected as a duplicate across submission methods. A different scan or image of the same receipt can still become a suspected duplicate. Check Submission history before resending, then review suspected duplicates before publishing to your accounting software.
9. Automate It with Expensent
Expensent reduces inbox-by-inbox forwarding work. Whether you're a business owner managing your own expenses or an accountant handling multiple client inboxes, Expensent helps surface likely Dext-bound receipts, route selected items, and create rules for recurring patterns.
Connect your email
Link your work email using secure OAuth—we never see your password. Gmail, Outlook, and IMAP supported.
Set your @dext.cc address as the destination
Enter your unique Dext email address as your forwarding destination in Expensent. Use @dext.cc for standard costs or any variant that fits your workflow.
Route reviewed patterns
When a new invoice arrives that you've set to auto-forward, it routes to Dext through the rule you created. Dext then extracts available fields after the document arrives.
Where Expensent Helps Before Dext Extraction
- Inbox document discovery — Surface likely invoice and receipt emails before choosing the correct Dext Costs or Sales destination.
- Client-owned Dext intake — A business user reviews their connected inbox and routes approved documents to the Dext address configured with their accountant or bookkeeper.
- Recurring Extract by email routing — No more hunting through inboxes to find and forward the same recurring receipt patterns one by one.
- Historical catch-up — Surfaces past receipt candidates in your inbox so you can forward selected items or turn proven patterns into rules.
- Rule-based setup — Connect a supported inbox, set the Dext destination, test the handoff, then create rules for repeatable patterns.
- Paper receipt capture — Built-in phone camera scanner with edge detection. Snap paper receipts and forward them to Dext alongside email invoices.
- AI price extraction — Reads PDF, JPG, and PNG attachments to extract the invoice amount, currency, and recipient when available. International invoices show both original and converted amounts.
- Fine-grained control — CC your team on forwarded emails, attach vendor notes, filter by attachment type, skip $0 invoices, or block specific senders—control how reviewed receipt patterns flow to Dext.
Want to see how the integration works in detail? See the Dext Integration Page →
10. Frequently Asked Questions
Can you email receipts to Dext?
What is the difference between @dext.cc and @multiple.dext.cc?
What happened to Receipt Bank? Is it the same as Dext?
Why are my emailed receipts not showing up in Dext?
Does Dext accept HEIC photos from iPhones?
How do I find my Dext email address?
Can I use Dext with my accounting software?
How accurate is Dext data extraction?
Can Expensent automatically forward receipts to Dext?
What is a Supplier Rule in Dext?
Can I submit sales invoices to Dext, not just expenses?
Stop manually forwarding receipts to Dext
Connect Expensent, choose your Dext Extract by email destination, and create rules from reviewed receipt patterns instead of relying on broad inbox filters.
Get Started