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Home/Guides/How to Email Receipts to Emburse

How to Email Receipts to Emburse

A current guide to emailing receipts to Emburse Professional, the receipts@pro.emburse.app and receipts@certify.com transition, product-specific Nexonia and Tallie notes, the Expense Wallet, file limits, troubleshooting, and controlled inbox routing.

By ilios Galil · Founder, Expensent

Published March 6, 2026 · Updated July 21, 2026

Skip manual forwarding when you can. Manual forwarding is only half the workflow. Most receipt emails stay in the inbox until someone remembers to forward them. Expensent connects to Gmail, Outlook, or Google Workspace via OAuth, surfaces invoice emails for review by next action, and forwards selected receipts to your Emburse address — including historical inbox items that Gmail filters cannot backfill.

Emburse integration details·Skip to automation setup

More Emburse guides

  • Emburse Certify receipt email addressesResolve current addresses and product-family boundaries.
  • Emburse Wallet receipts not showing upDiagnose capture, Wallet, merge, and report handoffs.
  • Automate Emburse receipts with the right product routeRoute by product family, eligible sender, channel limit, and Wallet state.

In This Guide

  1. 1. What is Emburse?
  2. 2. Emburse Receipt Email Addresses
  3. 3. Prerequisites: Before You Email Receipts
  4. 4. Step-by-Step: How to Email a Receipt to Emburse
  5. 5. File Format and Size Requirements
  6. 6. The Emburse Expense Wallet
  7. 7. All Receipt Submission Methods
  8. 8. Common Issues and Troubleshooting
  9. 9. Automate It with Expensent
  10. 10. Frequently Asked Questions

1. What is Emburse?

Emburse is a family of expense management and accounts payable products. Current Emburse product copy says Emburse Certify Expense is now Emburse Expense Professional, while the help center and some customer setups may still use Certify language. Emburse also maintains separate help centers for products such as Nexonia and Tallie, which matters because receipt submission workflows are product-specific.

For receipt-email work, separate the product you actually use:

  • •Emburse Expense Professional / Emburse Professional — The former Certify Expense product family context. Its help center documents emailing receipts and expense data into the Emburse Professional Wallet.
  • •Emburse Nexonia — A separate Emburse product with its own official receipt-email help article.
  • •Emburse Tallie — A separate Emburse product with its own official receipt-email help article.
  • •Other Emburse products — Spend, Expense Enterprise, Cards, Captio, and other products can have different help centers, destinations, limits, and admin-controlled workflows.

This guide focuses on Emburse Professional / Emburse Expense Professional because current official sources document both its Wallet workflow and a 2026 receipt-address transition. It includes Nexonia and Tallie only where official help articles clearly document their receipt-email behavior.

2. Emburse Receipt Email Addresses

Emburse is a family of products, and receipt destinations are not universal. Use the address your product, account, or finance admin documents. The official sources reviewed for this guide support the following qualified guidance:

Emburse ProductReceipt EmailNotes
Emburse Professional / Emburse Expense Professionalreceipts@pro.emburse.applegacy: receipts@certify.comMarch 2026 release notes list the Emburse-domain address and say the Certify address remains active temporarily; the current Emailing Receipts help article still references the Certify address.
Emburse Nexoniareceipts@nexonia.comOfficial Nexonia help documents adding expense receipts via email and separate linked-email setup for additional sender addresses.
Emburse Talliereceipts@usetallie.comOfficial Tallie help documents emailing receipts to this product-specific address.
Other Emburse productsVerify in product or with adminDo not reuse a Professional, Nexonia, or Tallie address for Spend, Expense Enterprise, Cards, Captio, or another Emburse product unless that product documents it.

Emburse Professional Address Transition

For Emburse Professional, do not hard-code only the old Certify address. Emburse's March 2026 release notes say receipt submission was updated to receipts@pro.emburse.app and that receipts@certify.com remains active temporarily. Because the Emailing Receipts help article still references the legacy address, verify the destination shown in your account or admin guidance before creating recurring rules.

Verified Product-Specific Addresses

Nexonia and Tallie use separate official help centers. Nexonia documents receipts@nexonia.com for adding expense receipts via email. Tallie documents receipts@usetallie.com for emailing receipts to Tallie. These addresses should not be copied to other Emburse products without product-specific confirmation.

Other Emburse Products

Spend, Expense Enterprise, Cards, Captio, and other Emburse products can have different destinations, limits, roles, and admin-controlled workflows. Use the help center or administrator for the exact product your company has deployed.

Not sure which product? Check your login URL, product help center, or finance/admin guidance before forwarding. Guessing an address can send a receipt to the wrong Emburse product workflow.

3. Prerequisites: Before You Email Receipts

Before emailing your first receipt to Emburse Professional, make sure these requirements are met. Other Emburse products can have different sender, file, and admin rules.

Register Your Sending Email Address

Emburse Professional help says receipts are accepted from your username email address. If you need to send from another inbox, add that address in your account first.

  1. Log into your Emburse account (web or mobile)
  2. Go to My Account > Account Details
  3. Add the email address you'll send receipts from
  4. Follow any in-product confirmation or admin requirement shown for your account

Do this before relying on Expensent rules from that sender address; otherwise Emburse Professional may not associate the receipt with your Wallet.

Confirm Your Emburse Product

Make sure you know which Emburse product your company uses and use the corresponding receipt email address. Sending to the wrong product email can prevent the receipt from reaching the expected account or queue. Check the email address table above or ask your finance administrator.

Verify Your Receipt Email in Your Emburse Dashboard

Before forwarding receipts, verify that your receipt email address is correctly configured in your Emburse dashboard. Some organizations restrict which receipt addresses are available or have specific policies about receipt submission. If you're unsure, contact your Emburse administrator.

Understand the Attachment Requirement

For Emburse Professional, the email-receipt article documents receipt attachments and a total email-size limit. Other Emburse products document different body, attachment, and scanning behavior, so verify the rule in the product you use before depending on body-only receipt emails.

4. Step-by-Step: How to Email a Receipt to Emburse

Once your email is registered, here's how to send a receipt to Emburse Professional:

1

Register your email in Emburse

Go to My Account > Account Detailsin Emburse Professional and add any sender address that is not your username email. Follow the confirmation steps shown in your account. If you've already done this, skip to step 2.

2

Identify your receipt email address

For Emburse Professional, current release notes list receipts@pro.emburse.app. Older help copy still references receipts@certify.com, so use the destination your account or admin guidance confirms. For Nexonia or Tallie, refer to the email address table. For other products, ask your administrator or check the product-specific help center.

3

Forward or compose with the receipt attached

Option A: Forward the original email. If the receipt has a file attachment (PDF, image), forward the email directly to your Emburse receipt address. Make sure the attachment is included in the forward and the total email stays under the Professional email limit.

Option B: Compose a new email. Create a new email to your Emburse receipt address and attach the receipt file. For Professional email submission, official help lists PDF, JPEG, JPG, and PNG as supported major image file types.

4

Check your Expense Wallet

Open your Emburse account (web or mobile) after processing and check the relevant area:

  • •In Emburse Professional: check your Wallet for the receipt or expense item and review the parsed details
  • •In other products: check the product-specific receipt queue, expense list, or admin-documented landing area

5. File Format and Size Requirements

Emburse Professional's email workflow has its own file rules. Do not copy these limits to Nexonia, Tallie, Spend, Expense Enterprise, or another Emburse product without checking that product's current help center.

Emburse Professional Email

  • •PDF— Listed by Emburse Professional help for email submission
  • •JPEG / JPG— Listed major image file types
  • •PNG— Listed major image file type

Email limit: under 6 MB total, including text and signatures.

Verify Before Automating

  • •Body-only receipts— Behavior can differ by product and workflow
  • •Upload vs email— Emburse Professional web upload has a different limit than email submission
  • •Other products— Nexonia, Tallie, and other Emburse products maintain separate help articles

Test a sample receipt before turning on a recurring rule.

WorkflowDocumented LimitNotes
Emburse Professional email submissionUnder 6 MB total email sizeIncludes attachments, email text, and signatures. Official help lists PDF, JPEG, JPG, and PNG.
Emburse Professional web uploadEach image under 6 MB; multi-file total under 10 MBSeparate workflow from email submission. For multiple images, every file must remain under 6 MB and the combined upload must remain under 10 MB.
Other Emburse productsVerify in product helpProduct-family limits and accepted formats were not generalized in this guide.

Body-Only Receipts Need a Test

Many vendors embed receipt details in the email body rather than attaching a PDF or image. Product help articles do not describe one universal Emburse behavior for those emails. Before creating a rule around body-only receipts, send a sample through the exact Emburse product workflow your company uses and confirm where it lands.

6. The Emburse Expense Wallet

The Expense Wallet is a key feature of Emburse Professional (formerly Certify) and the review area for receipts and expenses before they are added to expense reports. Understanding how it works helps you avoid treating email submission as a review-free workflow.

How the Expense Wallet Works

When you email receipt attachments or expense data to the current Emburse Professional receipt destination, Emburse says the item is parsed and added to your Wallet. The March 2026 release notes list receipts@pro.emburse.app, while older help copy still references receipts@certify.com. Confirm the address your account uses before relying on it.

Data Extraction and Review

Emburse Professional says Wallet item details can be typed manually or completed by Emburse Receipt Transcription, an in-house OCR technology. Treat extracted values as fields to review, not as guaranteed final data. Depending on the document, users commonly review fields such as:

  • Vendor name— The merchant or company on the receipt
  • Amount— The total or line-item amount
  • Date— The transaction or receipt date
  • Payment method— Credit card last 4 digits (when visible)

From Wallet to Expense Report

Once a receipt or expense item is in your Wallet, you can:

  1. Review and edit parsed or manually entered data if needed
  2. Select the receipt and add it to an existing or new expense report
  3. Assign an expense category and add any required notes
  4. Submit the expense report for approval

The Wallet acts as a staging area, letting you accumulate receipts throughout the month and batch them into expense reports when convenient.

7. Receipt Submission Methods

Emburse Professional documents more than one way to get receipts into the Wallet. Other Emburse products can differ, so use this as Professional guidance rather than a family-wide rule.

Email Forwarding

Forward receipt emails to your confirmed Emburse Professional address. Current release notes list receipts@pro.emburse.app, while older help copy still references receipts@certify.com. This is the inbox method that Expensent helps review and route.

Mobile App (Camera)

Official Emburse Professional materials describe mobile receipt capture with OCR support. Use it for paper receipts, then review the extracted fields before submitting reports.

Web Dashboard Upload

Upload receipt files directly through the Emburse web dashboard. Navigate to the Expense Wallet or create a new expense and attach a receipt file. Best for catching up on accumulated digital receipts or attaching receipts to specific expense entries.

Credit Card Integration

Corporate-card and imported-transaction workflows can depend on your company's Emburse configuration. In Wallet articles, imported card expenses can have restrictions, so confirm the behavior with your administrator before assuming receipts can be edited, merged, or moved the same way as manual Wallet items.

Drag and Drop

In the Emburse web interface, you can drag receipt files directly from your desktop into the Expense Wallet or expense entry. This is a quick way to upload multiple receipts at once when working from a computer.

8. Common Issues and Troubleshooting

If your receipts aren't appearing in Emburse Professional, work through these checks in order:

1.Sending email not registered

Go to My Account > Account Details in Emburse Professional and confirm your sender address is either your username email or an added address. Follow any confirmation steps your account requires.

2.Wrong product email address

Sending to receipts@pro.emburse.app or receipts@certify.com when your company uses Nexonia or another product can prevent the receipt from landing where you expect. Confirm which Emburse product your company uses and send to the documented address. Check the email address table for reference.

3.Body-only receipt behavior differs by product

Check if the original receipt email has a file attachment (look for a paperclip icon). If the receipt is only in the email body, test the exact Emburse workflow before creating a rule. For Professional, a PDF or supported image attachment is the safer email-submission pattern to validate first.

4.File too large or wrong format

For Emburse Professional email submission, keep the total email under 6 MB and use a documented file type such as PDF, JPEG, JPG, or PNG. Other products and web upload can have different limits.

5.Processing delay

Official help reviewed for this guide does not publish a fixed number of minutes for Professional email processing. If the receipt does not appear after processing, re-check sender authorization, destination, file size, and company restrictions.

6.Feature not enabled by admin

Some companies disable email receipt submission or have specific restrictions on which receipt methods are allowed. Contact your Emburse administrator to confirm the email receipt feature is enabled for your account.

7.Looking in the wrong place

In Emburse Professional, emailed receipts go to your Wallet, not directly to an expense report. Make sure you're checking the Wallet section. In other Emburse products, check the receipt queue, expense list, or admin-documented landing area.

9. Automate It with Expensent

Expensent does not replace Emburse Professional, Wallet review, or your company's receipt rules. It connects to supported inboxes, surfaces likely invoice and receipt emails, and lets you forward selected messages or create narrow rules for recurring sender-and-subject patterns after you confirm the right Emburse destination.

1

Connect your email

Link your work email using OAuth where supported. Expensent does not receive your mailbox password, and IMAP-style connections depend on provider settings.

2

Set your Emburse address

Use the destination shown in your account or admin guidance. For Emburse Professional, release notes list receipts@pro.emburse.app while older help copy still references receipts@certify.com as a legacy address.

3

Forward or create a reviewed rule.

Forward a selected receipt now, or create a rule for future messages with the same sender-and-subject pattern. Confirm where the receipt lands before relying on that rule.

Where Expensent Adds Review Before Emburse

  • Reviewed receipt routing — Forward reviewed receipt emails from the queue instead of handling each one in your inbox
  • Receipt candidate review — Surfaces likely invoice and receipt emails across vendor patterns, with uncertain items kept available for review
  • Product-specific destinations — Use the Emburse Professional, Nexonia, Tallie, or admin-provided address your account actually documents
  • Receipt visibility — Keep eligible inbox receipts visible before forwarding so exceptions remain available for review
  • Paper receipt capture — Use the phone scanner to create a supported file, then route it to your configured destination when appropriate
  • Attachment-aware review — Work with supported PDF, JPG, and PNG attachments, and check unsupported or body-only cases before forwarding
  • Fine-grained control — Add notes, choose attachment filters, toggle CC behavior, skip $0 invoices, or create rejection rules from reviewed patterns
  • Workflow-dependent setup — Connect your inbox, confirm the destination, and test a small rule before relying on automation

Want to see how the integration works in detail? See the Emburse Integration Page →

10. Frequently Asked Questions

Can you email receipts to Emburse?
Yes, for several documented Emburse product workflows. For Emburse Professional, current official sources conflict: the Emailing Receipts help article still references receipts@certify.com, while March 2026 release notes say receipt submission was updated to receipts@pro.emburse.app and the legacy address remains active temporarily. Nexonia documents receipts@nexonia.com, and Tallie documents receipts@usetallie.com. For other Emburse products, confirm the destination in that product or with your admin.
What is the Emburse Expense Wallet?
The Emburse Professional Wallet stores receipts and expenses before they are added to an expense report. Emburse says receipt attachments or expense data emailed to the receipt submission address are parsed and added to the Wallet. Wallet item details can come from manual entry or Emburse Receipt Transcription, and users can review and edit details before adding items to a report.
Which Emburse product do I have?
Emburse is a product family, and receipt workflows differ by product. Current Emburse product copy says Emburse Certify Expense is now Emburse Expense Professional, while separate help centers exist for products such as Nexonia and Tallie. Check your login URL, in-product help, or finance/admin guidance before using a receipt address from another Emburse product.
Why are my emailed receipts not showing up in Emburse?
Check these common causes: (1) for Emburse Professional, you are not sending from your username email or an added sender address; (2) you used a legacy or wrong product destination; (3) the Professional email is over the documented 6 MB total email limit; (4) the file type or body-only receipt behavior differs from the product workflow you are using; (5) processing is not complete, or your company has a restriction on receipt submission.
Does Emburse extract data from emailed receipts?
Emburse Professional Wallet details can come from manual entry or Emburse Receipt Transcription, which Emburse describes as in-house OCR technology. The Professional product page also describes mobile receipt capture with OCR. Review the extracted details before adding items to reports, and do not assume the same OCR behavior applies to every Emburse product or intake channel.
Can I register multiple email addresses in Emburse?
For Emburse Professional, official help says receipt emails must come from your username email address unless you add another email address on your My Account page. Add the sender address before relying on it for receipt submission.
Does Emburse accept PDF receipts by email?
For Emburse Professional email submission, official help lists PDF, JPEG, JPG, and PNG as accepted major image file types and says the total email, including text and signatures, must be under 6 MB. Web upload has a different Professional limit. Other Emburse products can differ, so verify file rules in that product before building a workflow around them.
What is the difference between Emburse Certify and Emburse Professional?
Current Emburse product copy says "Emburse Certify Expense is now Emburse Expense Professional." Older help URLs and company language may still use Certify. For receipt email, verify current account guidance because March 2026 release notes say Professional receipt submission moved to receipts@pro.emburse.app while receipts@certify.com remains active temporarily.
How do I email receipts to Emburse Enterprise?
Do not assume an Emburse Professional, Nexonia, or Tallie receipt address applies to Emburse Enterprise. Use the destination your Enterprise admin or in-product help documents for your environment.
Can I automate sending receipts to Emburse?
Yes, after you confirm the correct destination. Expensent identifies likely invoice and receipt emails, lets you forward selected messages, and can route future messages when a reviewed sender-and-subject rule fires. Setup time depends on your inbox, Emburse product, and the number of rules you create.
How long does it take for emailed receipts to appear in Emburse?
Official Emburse Professional help says emailed receipt attachments or expense data are parsed and added to the Wallet when received, but it does not publish a fixed number of minutes in the article reviewed for this guide. If an item does not appear after processing, verify the sender address, destination, file rules, and company restrictions.
Does Emburse work with Gmail and Outlook?
Emburse Professional help says you can email receipts from your computer email service or a mobile device with email capabilities, but Professional receipt emails must come from your username email or an added sender address. Expensent connects to supported mailboxes with OAuth where available and can help review and route eligible receipt emails.

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