How to Email Receipts to Emburse

The complete guide to Emburse's receipt email addresses across all products (Professional, Spend, Nexonia, Tallie, Enterprise), the Expense Wallet, file formats, troubleshooting, and how to automate the whole process.

By ilios Galil · Founder, Expensent

Updated March 6, 2026

In This Guide

1. What is Emburse?
2. Emburse Receipt Email Addresses
3. Prerequisites: Before You Email Receipts
4. Step-by-Step: How to Email a Receipt to Emburse
5. File Format and Size Requirements
6. The Emburse Expense Wallet
7. All Receipt Submission Methods
8. Common Issues and Troubleshooting
9. Automate It with Expensent
10. Frequently Asked Questions

1. What is Emburse?

Emburse is a family of expense management and accounts payable products serving mid-market to enterprise organizations. Rather than building a single product, Emburse grew by acquiring several established expense platforms—Certify, Abacus, Nexonia, Tallie, and Chrome River—and unifying them under the Emburse brand. In 2025, Emburse formally rebranded: Certify became Emburse Professional and Chrome River became Emburse Enterprise.

Today, the Emburse product family includes:

•Emburse Professional (Certify) — The most widely used product, targeting mid-market companies. Features the Expense Wallet for receipt management, OCR data extraction, and policy enforcement.
•Emburse Spend (Abacus) — Focused on real-time expense reporting with corporate cards. Designed for companies that want employees to report expenses as they happen.
•Emburse Enterprise (Chrome River) — The enterprise-grade solution for large organizations with complex approval workflows, multi-entity support, and deep ERP integrations.
•Emburse Nexonia — Known for deep integrations with ERP systems like Intacct, NetSuite, and QuickBooks. Popular with accounting teams that need tight financial system connectivity.
•Emburse Tallie — Focused on automated receipt capture and data extraction. Known for its SmartScan technology that reads and categorizes receipts.

This guide covers how to email receipts to each Emburse product, with a focus on Emburse Professional (Certify) as the most common product. The primary receipt email is receipts@certify.com.

2. Emburse Receipt Email Addresses

Because Emburse is a family of products, each product has its own receipt email address. The address you use depends on which Emburse product your company has deployed.

Emburse Product	Receipt Email	Notes
Emburse Professional (Certify)	`receipts@certify.com`	Primary address. Receipts go to Expense Wallet with OCR extraction. Most common Emburse product.
Emburse Spend (Abacus)	`receipts@spend.emburse.com`	Real-time expense reporting. Receipts are matched to transactions as they arrive. Legacy address receipts@abacus.com also works.
Emburse Nexonia	`receipts@nexonia.com`	ERP-integrated. Receipts flow through to connected accounting systems.
Emburse Tallie	`receipts@usetallie.com`	Automated receipt capture with SmartScan technology for data extraction.
Emburse Enterprise (Chrome River)	Organization-assigned email	Enterprise deployments use custom email addresses. Contact your IT admin for your organization's specific address.

receipts@certify.com — Emburse Professional (Most Common)

This is the primary receipt email for the most widely deployed Emburse product. When you forward a receipt to this address, it lands in your Expense Wallet within Emburse Professional. The system uses OCR to extract the vendor name, amount, date, and payment method, creating a pre-filled entry you can review and add to an expense report. If your company uses Emburse and you are unsure which product, this is most likely the correct address.

Product-Specific Addresses (Abacus, Nexonia, Tallie)

Each product has its own receipt email address. receipts@spend.emburse.com feeds into Emburse Spend's real-time expense flow (the legacy address receipts@abacus.com also works). receipts@nexonia.com routes receipts through Nexonia's ERP integration layer. receipts@usetallie.com sends receipts to Tallie's SmartScan engine. Check your Emburse login URL or ask your admin to confirm which product your company uses.

Emburse Enterprise (Chrome River) — Organization-Assigned Email

Unlike the other Emburse products, Enterprise (formerly Chrome River) does not use a universal receipt email address. Each organization is assigned a unique email address during deployment. The format varies by company and is configured by your IT or Emburse Enterprise administrator. Contact your admin to get your organization's specific receipt email address.

Not sure which product? If your company uses Emburse and you don't know which product, try receipts@certify.com first—Emburse Professional (Certify) is by far the most common deployment. If that doesn't work, check your login URL or ask your finance team.

3. Prerequisites: Before You Email Receipts

Before emailing your first receipt to Emburse, make sure these requirements are met. Skipping any of them means your receipts may be silently dropped.

Register Your Sending Email Address

This is the most common reason receipts don't appear. Emburse only processes receipts from email addresses that are registered in your profile.

Log into your Emburse account (web or mobile)
Go to Profile Settings > Email Addresses
Add the email address you'll send receipts from
Complete any verification step (check your inbox for a confirmation email)

You can register multiple sending email addresses. Emails from unregistered addresses are silently dropped—no error message, no bounce, no notification. The receipt simply doesn't appear.

Confirm Your Emburse Product

Make sure you know which Emburse product your company uses and use the corresponding receipt email address. Sending to the wrong product email means your receipts will not reach your account. Check the email address table above or ask your finance administrator.

Verify Your Receipt Email in Your Emburse Dashboard

Before forwarding receipts, verify that your receipt email address is correctly configured in your Emburse dashboard. Some organizations restrict which receipt addresses are available or have specific policies about receipt submission. If you're unsure, contact your Emburse administrator.

Understand the Attachment Requirement

Emburse only processes file attachments. Receipts embedded in the email body as HTML are ignored. This is a critical limitation—many vendors (airlines, SaaS companies, hotels, online retailers) send receipts as HTML in the email body, not as downloadable attachments. Those receipts cannot be captured by Emburse via email.

4. Step-by-Step: How to Email a Receipt to Emburse

Once your email is registered, here's how to send a receipt to Emburse (using Emburse Professional / Certify as the primary example):

Register your email in Emburse

Go to Profile Settings > Email Addressesin your Emburse account and add the email address you'll send receipts from. Complete any verification step. If you've already done this, skip to step 2.

Identify your receipt email address

For Emburse Professional (Certify), use receipts@certify.com. For other products, refer to the email address table. If your company uses Emburse Enterprise (Chrome River), ask your IT admin for the organization-specific address.

Forward or compose with the receipt attached

Option A: Forward the original email. If the receipt has a file attachment (PDF, image), forward the email directly to your Emburse receipt address. Make sure the attachment is included in the forward.

Option B: Compose a new email.Create a new email to your Emburse receipt address and attach the receipt file (PDF, PNG, or JPG). The subject line doesn't matter—Emburse reads the attachment, not the email text.

Check your Expense Wallet

Open your Emburse account (web or mobile). Your receipt should appear within 2-5 minutes:

•In Emburse Professional: check your Expense Wallet for the receipt with auto-extracted data
•In other products: check the receipt queue or expense list in your respective Emburse dashboard

5. File Format and Size Requirements

Emburse products have specific requirements for receipt files sent via email. Limits vary slightly between products.

Accepted

•PDF— Document files (most reliable for digital receipts)
•PNG— Image files
•JPG / JPEG— Image files

Maximum: 5-10 MB per attachment (varies by product)

Not Processed

•HTML email body— Receipts as email content
•Files over size limit— 5-10 MB depending on product
•Other formats— DOC, XLS, GIF, etc.

These are silently ignored

Emburse Product	Max File Size	Accepted Formats
Professional (Certify)	10 MB	PDF, PNG, JPG/JPEG
Spend (Abacus)	5 MB	PDF, PNG, JPG/JPEG
Nexonia	5 MB	PDF, PNG, JPG/JPEG
Tallie	5 MB	PDF, PNG, JPG/JPEG
Enterprise (Chrome River)	Varies (check with admin)	PDF, PNG, JPG/JPEG, TIFF

The HTML Body Receipt Gap

Like most expense platforms, Emburse only processes file attachments. Many modern vendors embed receipts directly in the email body as HTML rather than attaching files. Common examples:

•Airlines— Booking confirmations and e-tickets
•SaaS subscriptions— Monthly billing emails from software vendors
•Hotels— Reservation confirmations
•Online retailers— Order confirmations and receipts
•Ride services— Uber, Lyft trip receipts

Forwarding these emails to Emburse does nothing—the receipt information is in the HTML body, and Emburse only reads file attachments.

6. The Emburse Expense Wallet

The Expense Wallet is a key feature of Emburse Professional (Certify) and the destination for all emailed receipts. Understanding how it works helps you manage your receipt workflow efficiently.

How the Expense Wallet Works

When you email a receipt to receipts@certify.com, the receipt lands in your Expense Wallet—a holding area for receipts that have not yet been added to an expense report. Think of it as an inbox specifically for your receipts within Emburse.

Automatic Data Extraction

Emburse uses OCR to automatically extract key fields from each receipt:

Vendor name— The merchant or company on the receipt
Amount— The total or line-item amount
Date— The transaction or receipt date
Payment method— Credit card last 4 digits (when visible)

From Wallet to Expense Report

Once a receipt is in your Expense Wallet with extracted data, you can:

Review and edit the auto-extracted data if needed
Select the receipt and add it to an existing or new expense report
Assign an expense category and add any required notes
Submit the expense report for approval

The Wallet acts as a staging area, letting you accumulate receipts throughout the month and batch them into expense reports when convenient.

7. All Receipt Submission Methods

Beyond email, Emburse offers several other ways to submit receipts. Here's how they compare:

Email Forwarding

Forward receipt emails to your product-specific address (e.g., receipts@certify.com). Best for digital receipts that arrive in your email inbox. This is the method that Expensent automates.

Mobile App (Camera)

Open the Emburse mobile app and use the camera to scan a physical receipt. The app uses OCR to extract data and adds the receipt to your Expense Wallet. Best for paper receipts at restaurants, stores, and in-person purchases.

Web Dashboard Upload

Upload receipt files directly through the Emburse web dashboard. Navigate to the Expense Wallet or create a new expense and attach a receipt file. Best for catching up on accumulated digital receipts or attaching receipts to specific expense entries.

Credit Card Integration

Emburse integrates with corporate card programs to automatically import transactions. Card transactions appear in your account and you can attach receipts to them. This handles the transaction data but you still need to submit receipts separately for compliance.

Drag and Drop

In the Emburse web interface, you can drag receipt files directly from your desktop into the Expense Wallet or expense entry. This is a quick way to upload multiple receipts at once when working from a computer.

8. Common Issues and Troubleshooting

If your receipts aren't appearing in Emburse, work through these checks in order:

1.Sending email not registered

Most common cause. Go to Profile Settings > Email Addresses in your Emburse account and confirm your sending address is listed and verified. Unregistered emails are silently dropped.

2.Wrong product email address

Sending to receipts@certify.com when your company uses Nexonia (or vice versa) means your receipt goes nowhere. Confirm which Emburse product your company uses and send to the matching address. Check the email address table for reference.

3.Receipt is HTML, not an attachment

Check if the original receipt email has a file attachment (look for a paperclip icon). If the receipt is in the email body text only, Emburse cannot process it. You'd need to screenshot or save the receipt as a PDF and send it as a new attachment.

4.File too large or wrong format

Verify the attachment is within the size limit for your product (5-10 MB) and in a supported format (PDF, PNG, or JPG). Other file types like DOC, XLS, or GIF are ignored.

5.Processing delay

Receipts typically appear within 2-5 minutes, but during peak times processing may take longer. OCR data extraction adds some processing time. Wait 10-15 minutes before troubleshooting further.

6.Feature not enabled by admin

Some companies disable email receipt submission or have specific restrictions on which receipt methods are allowed. Contact your Emburse administrator to confirm the email receipt feature is enabled for your account.

7.Looking in the wrong place

In Emburse Professional, emailed receipts go to your Expense Wallet, not directly to an expense report. Make sure you're checking the Expense Wallet section. In other Emburse products, check the receipt queue or unattached receipts area.

9. Automate It with Expensent

Expensent eliminates manual forwarding entirely. Connect your email once, and every invoice email is automatically detected and forwarded to your Emburse receipt address.

Connect your email

Link your work email using secure OAuth—we never see your password. Gmail, Outlook, and IMAP supported.

Set your Emburse address

Enter your Emburse receipt email (e.g., receipts@certify.com, receipts@spend.emburse.com, or your Enterprise address) as your forwarding destination.

Done. Receipts flow automatically.

When a new invoice arrives that you've set to auto-forward, it goes straight to Emburse automatically—landing in your Expense Wallet ready for review.

Why Expensent + Emburse is Better Than Manual Forwarding

Zero manual effort — No more forwarding individual emails
AI-powered detection — Recognizes invoices from any vendor, not a fixed list
Works with any Emburse product — Professional, Spend, Nexonia, Tallie, or Enterprise
Complete capture — Every receipt is filed, nothing falls through the cracks
Paper receipt capture — Built-in phone camera scanner for paper receipts, forwarded alongside your email invoices
AI price extraction — Automatically reads amount, currency, and recipient from PDF, JPG, and PNG attachments
Fine-grained control — CC your team, add vendor notes, filter by attachment type, skip $0 invoices, or block specific senders
5-minute setup — Connect once, done forever

Want to see how the integration works in detail? See the Emburse Integration Page →

10. Frequently Asked Questions

Can you email receipts to Emburse?

Yes. Emburse accepts receipts via email across its family of products. The most common address is receipts@certify.com for Emburse Professional (formerly Certify). Other products have their own receipt emails: receipts@spend.emburse.com (Emburse Spend, formerly Abacus), receipts@nexonia.com (Emburse Nexonia), and receipts@usetallie.com (Emburse Tallie). Emburse Enterprise (formerly Chrome River) uses organization-assigned email addresses — check with your IT admin.

What is the Emburse Expense Wallet?

The Expense Wallet is a feature in Emburse Professional (Certify) where forwarded receipts land before being added to an expense report. When you email a receipt to receipts@certify.com, it appears in your Expense Wallet. From there, you can review the auto-extracted data (vendor, amount, date), edit if needed, and add the receipt to an expense report. Think of it as an inbox for your receipts within Emburse.

Which Emburse product do I have?

Emburse is a family of expense management products unified under one brand. Emburse Professional (formerly Certify) is the most common mid-market product. Emburse Spend (formerly Abacus) focuses on real-time expense reporting with corporate cards. Emburse Enterprise (formerly Chrome River) serves large enterprises with complex approval workflows. Emburse Nexonia integrates deeply with ERPs. Emburse Tallie focuses on automated receipt capture. Emburse unified its branding in 2025, renaming Certify to Emburse Professional and Chrome River to Emburse Enterprise. Check your login URL or ask your admin if you are unsure which product your company uses.

Why are my emailed receipts not showing up in Emburse?

Check these common causes: (1) You are sending from an email address that is not registered in your Emburse profile — only registered sending addresses are accepted. (2) The receipt is embedded as HTML in the email body rather than attached as a file — Emburse only processes file attachments. (3) The file exceeds the size limit (typically 5-10 MB depending on the product). (4) You are sending to the wrong product email — make sure you are using the correct address for your Emburse product. (5) There may be a processing delay of a few minutes.

Does Emburse extract data from emailed receipts?

Yes. When you email a receipt to Emburse Professional (receipts@certify.com), the system uses OCR to automatically extract the vendor name, amount, date, and payment method from the receipt image. The extracted data appears pre-filled in your Expense Wallet, where you can review and edit it before adding to an expense report. Other Emburse products have similar OCR capabilities.

Can I register multiple email addresses in Emburse?

Yes. Emburse Professional allows you to register multiple sending email addresses in your profile settings. This is useful if you receive receipts at both your work and personal email, or if you have multiple email accounts. All registered addresses can forward receipts to receipts@certify.com and they will appear in your Expense Wallet.

Does Emburse accept PDF receipts by email?

Yes. Emburse accepts PDF, PNG, and JPG/JPEG file attachments across all its products. PDF is the most reliable format for digital receipts. File size limits vary by product — Emburse Professional accepts up to 10 MB, while other products may have a 5 MB limit. Receipts embedded as HTML in the email body are not processed.

What is the difference between Emburse Certify and Emburse Professional?

They are the same product. Emburse acquired Certify in 2019 and rebranded it as Emburse Professional. The receipt email address remains receipts@certify.com. If you see references to "Certify" in older documentation or your company setup, it refers to what is now called Emburse Professional.

How do I email receipts to Emburse Enterprise (Chrome River)?

Emburse Enterprise (formerly Chrome River) does not use a universal receipt email address. Instead, each organization is assigned a unique email address by their Emburse Enterprise administrator. Contact your IT or finance admin to get your organization-specific receipt email. The format varies by company and is configured during deployment.

Can I automate sending receipts to Emburse?

Yes. Instead of manually forwarding each receipt, you can use Expensent to automatically detect invoice emails in your inbox and forward them to your Emburse receipt address. Setup takes about 5 minutes and works with any Emburse product.

How long does it take for emailed receipts to appear in Emburse?

Typically, receipts appear within 2-5 minutes after emailing. Emburse Professional (Certify) receipts show up in your Expense Wallet once processing is complete. OCR data extraction may add a minute or two to the processing time. During peak times or with large files, it may take slightly longer. If a receipt has not appeared after 15 minutes, check your registered email addresses and file format.

Does Emburse work with Gmail and Outlook?

Yes. You can forward receipts to any Emburse product email from Gmail, Outlook, or any other email client. The key requirement is that your sending email address is registered in your Emburse profile. Emburse does not have a native Gmail or Outlook integration for auto-forwarding — for that, you would need a tool like Expensent.

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