How to Email Receipts to Emburse
The complete guide to Emburse's receipt email addresses across all products (Professional, Spend, Nexonia, Tallie, Enterprise), the Expense Wallet, file formats, troubleshooting, and how to automate the whole process.
Last updated: March 2026
In This Guide
- 1. What is Emburse?
- 2. Emburse Receipt Email Addresses
- 3. Prerequisites: Before You Email Receipts
- 4. Step-by-Step: How to Email a Receipt to Emburse
- 5. File Format and Size Requirements
- 6. The Emburse Expense Wallet
- 7. All Receipt Submission Methods
- 8. Common Issues and Troubleshooting
- 9. Automate It with Expensent
- 10. Frequently Asked Questions
1. What is Emburse?
Emburse is a family of expense management and accounts payable products serving mid-market to enterprise organizations. Rather than building a single product, Emburse grew by acquiring several established expense platforms—Certify, Abacus, Nexonia, Tallie, and Chrome River—and unifying them under the Emburse brand. In January 2025, Emburse formally rebranded: Certify became Emburse Professional and Chrome River became Emburse Enterprise.
Today, the Emburse product family includes:
- •Emburse Professional (Certify) — The most widely used product, targeting mid-market companies. Features the Expense Wallet for receipt management, OCR data extraction, and policy enforcement.
- •Emburse Spend (Abacus) — Focused on real-time expense reporting with corporate cards. Designed for companies that want employees to report expenses as they happen.
- •Emburse Enterprise (Chrome River) — The enterprise-grade solution for large organizations with complex approval workflows, multi-entity support, and deep ERP integrations.
- •Emburse Nexonia — Known for deep integrations with ERP systems like Intacct, NetSuite, and QuickBooks. Popular with accounting teams that need tight financial system connectivity.
- •Emburse Tallie — Focused on automated receipt capture and data extraction. Known for its SmartScan technology that reads and categorizes receipts.
This guide covers how to email receipts to each Emburse product, with a focus on Emburse Professional (Certify) as the most common product. The primary receipt email is receipts@certify.com.
2. Emburse Receipt Email Addresses
Because Emburse is a family of products, each product has its own receipt email address. The address you use depends on which Emburse product your company has deployed.
| Emburse Product | Receipt Email | Notes |
|---|---|---|
| Emburse Professional (Certify) | receipts@certify.com | Primary address. Receipts go to Expense Wallet with OCR extraction. Most common Emburse product. |
| Emburse Spend (Abacus) | receipts@spend.emburse.com | Real-time expense reporting. Receipts are matched to transactions as they arrive. Legacy address receipts@abacus.com also works. |
| Emburse Nexonia | receipts@nexonia.com | ERP-integrated. Receipts flow through to connected accounting systems. |
| Emburse Tallie | receipts@usetallie.com | Automated receipt capture with SmartScan technology for data extraction. |
| Emburse Enterprise (Chrome River) | Organization-assigned email | Enterprise deployments use custom email addresses. Contact your IT admin for your organization's specific address. |
receipts@certify.com — Emburse Professional (Most Common)
This is the primary receipt email for the most widely deployed Emburse product. When you forward a receipt to this address, it lands in your Expense Wallet within Emburse Professional. The system uses OCR to extract the vendor name, amount, date, and payment method, creating a pre-filled entry you can review and add to an expense report. If your company uses Emburse and you are unsure which product, this is most likely the correct address.
Product-Specific Addresses (Abacus, Nexonia, Tallie)
Each product has its own receipt email address. receipts@spend.emburse.com feeds into Emburse Spend's real-time expense flow (the legacy address receipts@abacus.com also works). receipts@nexonia.com routes receipts through Nexonia's ERP integration layer. receipts@usetallie.com sends receipts to Tallie's SmartScan engine. Check your Emburse login URL or ask your admin to confirm which product your company uses.
Emburse Enterprise (Chrome River) — Organization-Assigned Email
Unlike the other Emburse products, Enterprise (formerly Chrome River) does not use a universal receipt email address. Each organization is assigned a unique email address during deployment. The format varies by company and is configured by your IT or Emburse Enterprise administrator. Contact your admin to get your organization's specific receipt email address.
Not sure which product? If your company uses Emburse and you don't know which product, try receipts@certify.com first—Emburse Professional (Certify) is by far the most common deployment. If that doesn't work, check your login URL or ask your finance team.
3. Prerequisites: Before You Email Receipts
Before emailing your first receipt to Emburse, make sure these requirements are met. Skipping any of them means your receipts may be silently dropped.
Register Your Sending Email Address
This is the most common reason receipts don't appear. Emburse only processes receipts from email addresses that are registered in your profile.
- Log into your Emburse account (web or mobile)
- Go to Profile Settings > Email Addresses
- Add the email address you'll send receipts from
- Complete any verification step (check your inbox for a confirmation email)
You can register multiple sending email addresses. Emails from unregistered addresses are silently dropped—no error message, no bounce, no notification. The receipt simply doesn't appear.
Confirm Your Emburse Product
Make sure you know which Emburse product your company uses and use the corresponding receipt email address. Sending to the wrong product email means your receipts will not reach your account. Check the email address table above or ask your finance administrator.
Verify Your Receipt Email in Your Emburse Dashboard
Before forwarding receipts, verify that your receipt email address is correctly configured in your Emburse dashboard. Some organizations restrict which receipt addresses are available or have specific policies about receipt submission. If you're unsure, contact your Emburse administrator.
Understand the Attachment Requirement
Emburse only processes file attachments. Receipts embedded in the email body as HTML are ignored. This is a critical limitation—many vendors (airlines, SaaS companies, hotels, online retailers) send receipts as HTML in the email body, not as downloadable attachments. Those receipts cannot be captured by Emburse via email.
4. Step-by-Step: How to Email a Receipt to Emburse
Once your email is registered, here's how to send a receipt to Emburse (using Emburse Professional / Certify as the primary example):
Register your email in Emburse
Go to Profile Settings > Email Addresses in your Emburse account and add the email address you'll send receipts from. Complete any verification step. If you've already done this, skip to step 2.
Identify your receipt email address
For Emburse Professional (Certify), use receipts@certify.com. For other products, refer to the email address table. If your company uses Emburse Enterprise (Chrome River), ask your IT admin for the organization-specific address.
Forward or compose with the receipt attached
Option A: Forward the original email. If the receipt has a file attachment (PDF, image), forward the email directly to your Emburse receipt address. Make sure the attachment is included in the forward.
Option B: Compose a new email. Create a new email to your Emburse receipt address and attach the receipt file (PDF, PNG, or JPG). The subject line doesn't matter—Emburse reads the attachment, not the email text.
Check your Expense Wallet
Open your Emburse account (web or mobile). Your receipt should appear within 2-5 minutes:
- •In Emburse Professional: check your Expense Wallet for the receipt with auto-extracted data
- •In other products: check the receipt queue or expense list in your respective Emburse dashboard
5. File Format and Size Requirements
Emburse products have specific requirements for receipt files sent via email. Limits vary slightly between products.
Accepted
- •PDF — Document files (most reliable for digital receipts)
- •PNG — Image files
- •JPG / JPEG — Image files
Maximum: 5-10 MB per attachment (varies by product)
Not Processed
- •HTML email body — Receipts as email content
- •Files over size limit — 5-10 MB depending on product
- •Other formats — DOC, XLS, GIF, etc.
These are silently ignored
| Emburse Product | Max File Size | Accepted Formats |
|---|---|---|
| Professional (Certify) | 10 MB | PDF, PNG, JPG/JPEG |
| Spend (Abacus) | 5 MB | PDF, PNG, JPG/JPEG |
| Nexonia | 5 MB | PDF, PNG, JPG/JPEG |
| Tallie | 5 MB | PDF, PNG, JPG/JPEG |
| Enterprise (Chrome River) | Varies (check with admin) | PDF, PNG, JPG/JPEG, TIFF |
The HTML Body Receipt Gap
Like most expense platforms, Emburse only processes file attachments. Many modern vendors embed receipts directly in the email body as HTML rather than attaching files. Common examples:
- •Airlines — Booking confirmations and e-tickets
- •SaaS subscriptions — Monthly billing emails from software vendors
- •Hotels — Reservation confirmations
- •Online retailers — Order confirmations and receipts
- •Ride services — Uber, Lyft trip receipts
Forwarding these emails to Emburse does nothing—the receipt information is in the HTML body, and Emburse only reads file attachments.
6. The Emburse Expense Wallet
The Expense Wallet is a key feature of Emburse Professional (Certify) and the destination for all emailed receipts. Understanding how it works helps you manage your receipt workflow efficiently.
How the Expense Wallet Works
When you email a receipt to receipts@certify.com, the receipt lands in your Expense Wallet—a holding area for receipts that have not yet been added to an expense report. Think of it as an inbox specifically for your receipts within Emburse.
Automatic Data Extraction
Emburse uses OCR to automatically extract key fields from each receipt:
- Vendor name — The merchant or company on the receipt
- Amount — The total or line-item amount
- Date — The transaction or receipt date
- Payment method — Credit card last 4 digits (when visible)
From Wallet to Expense Report
Once a receipt is in your Expense Wallet with extracted data, you can:
- Review and edit the auto-extracted data if needed
- Select the receipt and add it to an existing or new expense report
- Assign an expense category and add any required notes
- Submit the expense report for approval
The Wallet acts as a staging area, letting you accumulate receipts throughout the month and batch them into expense reports when convenient.
7. All Receipt Submission Methods
Beyond email, Emburse offers several other ways to submit receipts. Here's how they compare:
Email Forwarding
Forward receipt emails to your product-specific address (e.g., receipts@certify.com). Best for digital receipts that arrive in your email inbox. This is the method that Expensent automates.
Mobile App (Camera)
Open the Emburse mobile app and use the camera to scan a physical receipt. The app uses OCR to extract data and adds the receipt to your Expense Wallet. Best for paper receipts at restaurants, stores, and in-person purchases.
Web Dashboard Upload
Upload receipt files directly through the Emburse web dashboard. Navigate to the Expense Wallet or create a new expense and attach a receipt file. Best for catching up on accumulated digital receipts or attaching receipts to specific expense entries.
Credit Card Integration
Emburse integrates with corporate card programs to automatically import transactions. Card transactions appear in your account and you can attach receipts to them. This handles the transaction data but you still need to submit receipts separately for compliance.
Drag and Drop
In the Emburse web interface, you can drag receipt files directly from your desktop into the Expense Wallet or expense entry. This is a quick way to upload multiple receipts at once when working from a computer.
8. Common Issues and Troubleshooting
If your receipts aren't appearing in Emburse, work through these checks in order:
1.Sending email not registered
Most common cause. Go to Profile Settings > Email Addresses in your Emburse account and confirm your sending address is listed and verified. Unregistered emails are silently dropped.
2.Wrong product email address
Sending to receipts@certify.com when your company uses Nexonia (or vice versa) means your receipt goes nowhere. Confirm which Emburse product your company uses and send to the matching address. Check the email address table for reference.
3.Receipt is HTML, not an attachment
Check if the original receipt email has a file attachment (look for a paperclip icon). If the receipt is in the email body text only, Emburse cannot process it. You'd need to screenshot or save the receipt as a PDF and send it as a new attachment.
4.File too large or wrong format
Verify the attachment is within the size limit for your product (5-10 MB) and in a supported format (PDF, PNG, or JPG). Other file types like DOC, XLS, or GIF are ignored.
5.Processing delay
Receipts typically appear within 2-5 minutes, but during peak times processing may take longer. OCR data extraction adds some processing time. Wait 10-15 minutes before troubleshooting further.
6.Feature not enabled by admin
Some companies disable email receipt submission or have specific restrictions on which receipt methods are allowed. Contact your Emburse administrator to confirm the email receipt feature is enabled for your account.
7.Looking in the wrong place
In Emburse Professional, emailed receipts go to your Expense Wallet, not directly to an expense report. Make sure you're checking the Expense Wallet section. In other Emburse products, check the receipt queue or unattached receipts area.
9. Automate It with Expensent
Expensent eliminates manual forwarding entirely. Connect your email once, and every invoice email is automatically detected and forwarded to your Emburse receipt address.
Connect your email
Link your work email using secure OAuth—we never see your password. Gmail, Outlook, and IMAP supported.
Set your Emburse address
Enter your Emburse receipt email (e.g., receipts@certify.com, receipts@spend.emburse.com, or your Enterprise address) as your forwarding destination.
Done. Receipts flow automatically.
When a new invoice arrives that you've set to auto-forward, it goes straight to Emburse automatically—landing in your Expense Wallet ready for review.
Why Expensent + Emburse is Better Than Manual Forwarding
- Zero manual effort — No more forwarding individual emails
- AI-powered detection — Recognizes invoices from any vendor, not a fixed list
- Works with any Emburse product — Professional, Spend, Nexonia, Tallie, or Enterprise
- Complete capture — Every receipt is filed, nothing falls through the cracks
- Paper receipt capture — Built-in phone camera scanner for paper receipts, forwarded alongside your email invoices
- AI price extraction — Automatically reads amount, currency, and recipient from PDF, JPG, and PNG attachments
- Fine-grained control — CC your team, add vendor notes, filter by attachment type, skip $0 invoices, or block specific senders
- 5-minute setup — Connect once, done forever
Want to see how the integration works in detail? See the Emburse Integration Page →
10. Frequently Asked Questions
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