How to Forward Receipts to Ramp
The complete guide to Ramp's receipt email system, file format requirements, all submission methods, troubleshooting, and how to automate recurring forwarding workflows.
By ilios Galil · Founder, Expensent
Published February 21, 2026 · Updated July 12, 2026
Skip manual forwarding when you can. Manual forwarding is only half the workflow. Most receipt emails stay in the inbox until someone remembers to forward them. Expensent connects to Gmail, Outlook, or Google Workspace via OAuth, surfaces invoice emails for review by next action, and forwards selected receipts to your Ramp address — including historical inbox items that Gmail filters cannot backfill.
In This Guide
- 1. What is Ramp?
- 2. Ramp Receipt Email: receipts@ramp.com
- 3. Prerequisites: Before You Forward Receipts
- 4. Step-by-Step: How to Forward a Receipt to Ramp
- 5. File Format and Size Requirements
- 6. All Receipt Submission Methods
- 7. Common Issues and Troubleshooting
- 8. Automate It with Expensent
- 9. Frequently Asked Questions
1. What is Ramp?
Ramp is a modern corporate card and expense management platform headquartered in New York City. Ramp currently says 70,000+ businesses use its platform, combining corporate cards with AI-powered spend management software to help companies control expenses, automate accounting, and save money.
Ramp's platform includes corporate cards with real-time visibility, expense management with AI-powered receipt matching, bill pay and accounts payable automation, travel management, and procurement. The base tier—including corporate cards and expense management—is free, making it accessible to companies of all sizes.
For receipt management specifically, Ramp uses OCR technology to scan receipts and can match, verify, and suggest accounting details for Ramp card transactions. This guide focuses on getting card receipts into Ramp via email forwarding, plus the caveats around sender authorization, matching, and adjacent reimbursement or AP workflows.
2. Ramp Receipt Email: receipts@ramp.com
Ramp provides a receipt email address for Ramp card transactions:
receipts@ramp.com — Receipt Intake with OCR Matching
Send or forward receipt emails to receipts@ramp.com. Ramp can process supported receipt files and match them to posted Ramp card transactions when its matching conditions are met.
- •Accepts JPG, JPEG, PNG, and PDF attachments
- •Can extract receipt details for matching and review
- •Matches receipts to card transactions when amount and merchant/date checks pass
- •Supports memos via “Memo: [text]” in the email body
Pro tip: You can authorize additional email addresses to send receipts in Settings > Personal Settings > Edit Profile > Integrations. This is especially useful if you have multiple email accounts or want to set up automated forwarding from a shared inbox.
3. Prerequisites: Before You Forward Receipts
Before forwarding your first receipt to Ramp, make sure these requirements are met.
Authorize Your Email Address
Ramp needs to know which email addresses are authorized to send receipts on your behalf.
- Log into Ramp (web or mobile)
- Go to Settings > Personal Settings > Edit Profile > Integrations
- Add the email address you'll send receipts from
Receipts sent from unauthorized addresses may not be processed or matched to your account.
Understand the File Requirements
Ramp currently lists JPG, JPEG, PNG, and PDF as supported receipt file types, with upload-size and PDF page limits. If a receipt only exists in the email body and does not match, send the original vendor email directly, save the receipt as a PDF, or upload it manually.
Have a Card Transaction to Match
Ramp's receipt matching works by pairing receipts to posted Ramp card transactions. If there's no posted card charge yet, or the receipt belongs to a reimbursement or vendor invoice workflow, the receipt may fail to match or need a different Ramp inbox.
4. Step-by-Step: How to Forward a Receipt to Ramp
Once your email is authorized, here's how to send a receipt to Ramp:
Authorize your email in Ramp
Go to Settings > Personal Settings > Edit Profile > Integrations and add your email address. If you've already done this, skip to step 2.
Forward or compose with the receipt attached
Option A: Forward the original email. If the receipt has a file attachment (PDF, image), forward the email directly to receipts@ramp.com. Make sure the attachment is included in the forward.
Option B: Compose a new email. Create a new email to receipts@ramp.com and attach the receipt file (JPG, JPEG, PNG, or PDF). Optionally add “Memo: [text]” in the body.
Ramp attempts to match the receipt automatically
Ramp checks the receipt against Ramp card transactions. Its verification docs say the amount must match and either the merchant or date must match.
Verify in your Ramp dashboard
Open Ramp (web or mobile app) and check that the receipt appears on the correct transaction. If it did not match, attach the receipt manually in Ramp.
5. File Format and Size Requirements
Ramp has specific requirements for receipt files sent through its receipt submission workflows.
Accepted
- •JPG / JPEG— Image files
- •PNG— Image files
- •PDF— Document files
May Need Manual Handling
- •HTML-only receipt emails— Save as PDF, forward the original vendor email directly, or upload manually if matching fails
- •Other formats— DOC, XLS, etc.
Ramp's help center currently lists a 60MB maximum receipt upload size, a 10MB limit for web submissions, and a 50-page maximum for PDFs.
The HTML Body Receipt Gap
Many modern vendors don't attach receipt files—instead, they embed the receipt directly in the email body as HTML or structured email content. Common examples:
- •SaaS subscriptions— Monthly billing emails from software vendors (AWS, GCP, Vercel, etc.)
- •Airlines— Booking confirmations and e-tickets
- •Hotels— Reservation confirmations
- •Online retailers— Order confirmations and receipts
- •Ride services— Uber, Lyft trip receipts
If one of these receipts does not attach or match correctly, use Ramp's troubleshooting advice: forward the original vendor email directly from the authorized address, wait for the card charge to post, or upload the receipt manually.
6. All Receipt Submission Methods
Ramp offers multiple ways to submit receipts. Here's how they compare:
Email to receipts@ramp.com
Forward or send supported receipt files for Ramp card transactions from an authorized sender. This is the destination Expensent can route eligible card receipt emails to.
SMS
Text a photo of your receipt to Ramp. Best for physical receipts when you're on the go and want to capture them immediately.
Slack Integration
Upload receipts directly via Slack. Useful for teams that use Slack as their primary communication tool and want to submit receipts without leaving the app.
Ramp.com Upload
Upload receipts directly on the transaction or through Ramp missing items.
Mobile App
Scan or upload receipts directly from the Ramp mobile app. Best for capturing physical receipts with your phone camera.
Send a receipt through Ramp's WhatsApp receipt submission flow.
Chrome Extension
Use Ramp for Chrome for one-click receipt submission where the extension fits the workflow.
Employee Gmail Mailbox
Connect work Gmail to Ramp to automatically capture and attach email receipts where your finance team allows employee mailbox access.
Merchant Auto-Capture
Ramp can retrieve receipts from select merchants and connected merchant accounts, subject to eligibility and vendor support.
Key insight: Ramp now has native mailbox and merchant capture options, but teams may still want a separate review-and-routing layer for multiple inboxes, older inbox search, and rules before eligible card receipts are forwarded to receipts@ramp.com.
7. Common Issues and Troubleshooting
If your receipts aren't appearing or matching in Ramp, work through these checks:
1.Email not authorized
Most common cause. Go to Settings > Personal Settings > Edit Profile > Integrations in Ramp and confirm your sending address is listed as authorized. Receipts from unauthorized emails may not be processed.
2.Wrong Ramp inbox
Use receipts@ramp.com for Ramp card transaction receipts. Reimbursements and vendor invoices use different Ramp inboxes, so sending those documents to the card receipt inbox can create the wrong workflow.
3.Receipt is HTML, not an attachment
Check if the original receipt email has a file attachment (look for a paperclip icon). If the receipt is in the email body only and did not match, forward the original vendor email directly from the authorized address, save the receipt as a PDF, or upload it manually.
4.Wrong file format
Verify the attachment is in a supported format (JPG, JPEG, PNG, or PDF). Other file types like DOC, XLS, or HEIC are not processed by Ramp.
5.No posted matching transaction
Ramp matches receipts to posted Ramp card transactions. If the transaction hasn't posted yet, wait for it to appear in Ramp and then re-forward or attach the receipt manually.
6.Processing delay
Ramp says most receipts match within seconds, but a few minutes of delay can occur when OCR is needed. Travel bookings and external systems can take longer.
7.Amount or date mismatch
If the receipt amount or date differs significantly from any card transaction, Ramp may not auto-match it. Ramp's verification docs say the amount must match, and either the merchant or date must match. Attach the receipt manually when these checks fail.
8. Automate It with Expensent
Expensent reduces routine manual forwarding for email-heavy Ramp workflows. Connect your inboxes, review the invoices Expensent finds, and create rules for recurring sender-and-subject patterns that should go to receipts@ramp.com.
Connect your email
Link your work email using secure OAuth where supported. Expensent does not see your password.
Set receipts@ramp.com as your destination
Enter receipts@ramp.com as your forwarding address in Expensent.
Review once, then create recurring rules
When a new invoice arrives that you've set to auto-forward, it goes straight to Ramp automatically.
Where Expensent Adds Intake Control Before Ramp
- Approved recurring routes — Create rules for recurring receipt patterns after reviewing the first email
- Receipt candidate review — Recognizes likely invoices from new and recurring vendors, not just a fixed sender list
- Visible card-receipt candidates — Keep likely receipt emails visible for review before routing them into Ramp's card-expense workflow
- Paper receipt capture — Built-in phone camera scanner with edge detection—snap paper receipts and forward them to Ramp alongside your email invoices
- AI price extraction — Automatically extracts amount, currency, and recipient from PDF invoices, so you can review what each receipt contains before it reaches Ramp
- Fine-grained control — CC your team on forwarded receipts, add vendor notes, filter by attachment type, skip $0 invoices, or reject specific sender-and-subject patterns
- Configurable setup — Start with one connected inbox, then add more inboxes and rules as needed
Want to see how the integration works in detail? See the Ramp Integration Page →
9. Frequently Asked Questions
Can you forward receipts to Ramp by email?
How does Ramp match receipts to transactions?
Does Ramp accept PDF receipts by email?
Why are my receipts not showing up in Ramp?
How many email addresses can I authorize in Ramp?
Can Ramp process receipts in the email body?
What happens if Ramp can’t match my receipt?
Does Ramp lock my card for missing receipts?
Can I automate forwarding receipts to Ramp?
What other ways can I submit receipts to Ramp?
Stop manually forwarding receipts to Ramp
Use Expensent to review Ramp-bound receipts and create recurring forwarding rules for eligible invoice emails.
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