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How to Email Receipts to Concur

Receipt routing to SAP Concur

By ilios Galil · Founder, Expensent

Published December 1, 2024 · Updated June 24, 2026

SAP Concur is a major travel and expense management platform. SAP Help and Concur materials reference receipt email destinations such as receipts@concur.com, receipts@expenseit.com, and the current regional address receipts@eu.concursolutions.com. Your company's Concur administrator remains the source of truth for the destination your environment accepts.

This page focuses on the SAP Concur receipt handoff: which destination to use, what SAP Concur does after receipts@concur.com receives the email, and where Expensent adds review before forwarding.

Concur Receipt Email Addresses

Email AddressDestinationOCR / Data ExtractionRegion
receipts@concur.comAvailable ReceiptsUsually noCompany configured
receipts@expenseit.comAvailable ExpensesYes, when enabledCompany configured
receipts@eu.concursolutions.comRegional receipt processingDependsRegional

Available Receipts stores images for manual expense entry or review. Available Expenses can include ExpenseIt-created items that still need user review.

The Manual Forwarding Problem

Even with Concur's powerful expense management, manual forwarding creates friction:

  • •Business travelers receive dozens of receipts per trip
  • •Each must be forwarded to the correct Concur address manually
  • •Busy schedules mean receipts pile up unfiled
  • •End-of-month expense reports become a scramble
  • Body-only receipts need review—many vendors (airlines, SaaS, online services) send receipts as HTML, portal links, or attached files. Supported attachments are the most predictable Concur input; body-only or portal-link messages may need download or manual review before routing.

Prerequisites: Before You Email Receipts

  • 1.Verify your email address in Concur. Go to Profile > Email Addressesand add/verify the email you'll send from. SAP Help says more than one email can be registered, but the current limit and approved-sender rules should be confirmed in your Concur profile or with your admin.
  • 2.Check with your Concur admin. Some companies restrict which receipt addresses are available or require admin approval for email-based receipt submission.
  • 3.Use supported receipt files. SAP Help lists PNG, JPG/JPEG, PDF, and TIF/TIFF for uploaded or emailed receipt files. Body-only emails, portal links, and oversized files may need download or review before they can be submitted.

Automatic SAP Concur Email Forwarding with Expensent

Expensent finds likely invoice and receipt emails in your inbox and shows what needs to happen next — ready to forward, needs a download, or needs review. Forward to your chosen Concur address with one click, or create a reviewed rule for the next matching receipt pattern.

  • SAP Concur routing: Review receipts by next action before forwarding them to SAP Concur
  • Flexible vendor detection: AI-powered detection recognizes new and recurring receipt patterns—not limited to a fixed list
  • SAP Concur review: Forward selected receipts now, or create a rule from the reviewed email pattern for future arrivals
  • SAP Concur paper backup: Capture paper receipts with the phone scanner when the source document never arrived by email
  • SAP Concur controls: Use CCs, notes, attachment filters, zero-dollar skips, and sender blocks before forwarding
  • Audit-friendly handoff: Receipt candidates and exceptions stay visible before the Concur handoff

How SAP Concur Email Receipts Work

SAP Concur receipt email behavior is configuration-sensitive. These commonly referenced destinations work differently:

  • •receipts@concur.com — Commonly used for receipt-image workflows and Available Receipts. You may still need to attach or review the receipt in a report.
  • •receipts@expenseit.com — ExpenseIt workflow for supported environments. SAP Concur describes ExpenseIt as creating, categorizing, and itemizing expense entries from receipts.
  • •receipts@eu.concursolutions.com — Current SAP Help release notes reference this regional digital receipt processing address. Confirm regional addresses with your admin.

Important: SAP Help says users must verify an email address before emailing receipts to Available Receipts, and approved-sender workflows can add sender-list or subject-line rules. Confirm the current sender requirements in your Concur profile or with your admin.

Supported File Formats & Workflow Limits

Accepted Formats

PNG, JPG/JPEG, PDF, TIF/TIFF

Needs Review

Body-only receipts, portal links, and files outside current limits

Check the current size limit: SAP Help documents supported formats, but size limits vary by workflow and can change. Supported attachments are more predictable than body-only or portal receipt emails.

How to Set Up Automatic SAP Concur Receipt Forwarding

1

Connect the inbox that receives SAP Concur receipts

Link your work email inbox using secure OAuth authentication. We never see your password.

2

Enter your Concur receipt address as your destination

Set your preferred Concur address (receipts@concur.com, receipts@expenseit.com, receipts@eu.concursolutions.com, or the destination your admin provides) as your forwarding destination in Expensent.

3

Review and route SAP Concur receipts

Expensent finds your invoices and shows what needs to happen next. Forward to Concur with one click, or create a rule so future matching invoices can be routed after review.

For a complete guide including troubleshooting and all submission methods, see our Complete Guide to Emailing Receipts to Concur.

Travel-Ready

Perfect for frequent travelers

Fast

Send reviewed receipts to Concur without repeat forwarding

Audit-Friendly

Reviewable handoff trail for receipt candidates

Concur Receipt Email FAQ

How do I email receipts to Concur?
SAP Concur receipt email workflows commonly reference receipts@concur.com for receipt-image handling, receipts@expenseit.com for ExpenseIt processing, and current SAP Help release notes reference receipts@eu.concursolutions.com as a regional digital receipt processing address. Connect your email to Expensent and set the destination your company approves. Expensent finds invoice and receipt emails, shows what needs to happen next, and lets you forward selected items or create rules from reviewed patterns.
What's the difference between receipts@concur.com and receipts@expenseit.com?
receipts@concur.com is commonly treated as a receipt-image workflow, often associated with Available Receipts and later attachment or review. receipts@expenseit.com is an ExpenseIt workflow for supported environments; SAP Concur says ExpenseIt can create, categorize, and itemize expense entries from receipts. Use the workflow your company enables and documents.
Why aren't my emailed receipts showing up in Concur?
The most common reasons: (1) Your sending email isn't verified or approved in Concur. (2) You sent to a destination that does not match the expected workflow. (3) The receipt is body-only, portal-only, unsupported, unreadable, or too large for the current workflow. (4) Your company admin has not enabled the relevant email receipt or ExpenseIt feature. Check those before troubleshooting further.
What file formats does Concur accept via email?
SAP Help lists PNG, JPG/JPEG, PDF, and TIF/TIFF as supported uploaded or emailed receipt file formats, while noting some PDFs may fail. Size limits can vary by workflow and change over time, so check current SAP Concur help, in-product messages, or company guidance. Body-only or portal-link receipts are less predictable than supported attachments.
Does Expensent work with SAP Concur?
Yes. Expensent works with SAP Concur by routing selected invoice and receipt emails to the Concur receipt destination you configure, such as receipts@concur.com, receipts@expenseit.com, receipts@eu.concursolutions.com, or another company-approved destination. Concur and ExpenseIt still determine where the receipt lands and what review is required.
Can I automate Concur receipt forwarding?
Yes. Expensent can reduce repeat forwarding by finding likely invoice and receipt emails, letting you review the first examples, and creating routing rules for confirmed patterns. Setup time depends on inbox access, destinations, and how many rules you want to test.
How many email addresses can I verify in Concur?
SAP Help says users can register more than one email address, each email address can be registered only once, and a user must verify an address before emailing receipts to Available Receipts. Check your Concur profile or admin guidance for the current limit and approved-sender requirements in your environment.
How long does Concur receipt automation take to set up?
The basic Expensent workflow is connect your work email with OAuth, enter the company-approved Concur destination, review receipt candidates, and create rules only after test receipts land where expected. The time required depends on the number of inboxes, destinations, and rules.
Is my email data secure with Expensent?
Expensent uses OAuth 2.0 authentication where supported, so it does not need your email password. Review the current Expensent security and privacy documentation for the controls that apply to your account and provider.

Related Integrations

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Route reviewed receipts to receipts@expensify.com and keep SmartScan sender checks in view.

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Route invoice emails to the BILL destination shown in your account.

Ready to automate your Concur receipts?

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How Automatic Invoice Forwarding Works

Expensent connects to your email inbox and uses AI to surface likely invoice and receipt emails. Each document is grouped by what needs to happen next: ready to forward with a PDF attachment, needs a download from the vendor portal, needs your review, or not an invoice. You review the queue and decide what happens next.

One-Click Forwarding and Auto-Forwarding Rules

Forward a selected invoice to your accounting software with one click. Or create an auto-forwarding rule from a reviewed email and subject pattern so future arrivals can follow the same route. Rules are created from existing emails with one click.

Works With Many Accounting Platforms

Forward receipts to QuickBooks Online, Xero, Expensify, FreshBooks, Ramp, Brex, BILL, Dext, SAP Concur, Wave, Zoho Expense, Hubdoc, Emburse, Pleo, Rydoo, Divvy, Revolut Business, or another reviewed forwarding destination. Each platform has its own rules for how receipts are received, processed, extracted, or matched.

Privacy and Security

Expensent uses OAuth authentication to connect to your inbox — your password is never shared. AI prefilters on email metadata only, so personal emails are filtered out without their content ever being read. You control which invoices are forwarded and where they go.

Expensent
Expensent

Finds your invoices. Forwards them your way.

ProductFeaturesPricingIntegrationsHow it WorksComparevs Manual Forwardingvs Gmail Filters
Works WithExpensifyQuickBooksXeroFreshBooksZoho ExpenseSAP ConcurWaveRampBILL.comDext
Guides
Client ReceiptsQuickBooksExpensifyXeroFreshBooksBrexRampSAP ConcurDextBILL.comWaveZoho ExpenseDivvyEmburseHubdocPleoRydooRevolut Business
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