How do I email receipts to Concur?

SAP Concur accepts receipts via three email addresses: receipts@concur.com (image-only, goes to Available Receipts), receipts@expenseit.com (OCR with auto-categorization, goes to Available Expenses, US), and receipts@eu.expenseit.com (OCR, EU). Connect your email to Expensent and set your preferred Concur address as the destination. Expensent finds invoice emails and categorizes them. Forward with one click, or set up auto-forwarding — next time that invoice comes in, it’s handled automatically.

What's the difference between receipts@concur.com and receipts@expenseit.com?

receipts@concur.com stores receipt images in Available Receipts without data extraction—you still manually create the expense entry. receipts@expenseit.com (US) and receipts@eu.expenseit.com (EU) use ExpenseIt OCR to automatically extract vendor, amount, and date, creating a pre-filled entry in Available Expenses. For most users, the ExpenseIt addresses save significantly more time.

Why aren't my emailed receipts showing up in Concur?

The most common reasons: (1) Your sending email isn't verified in Concur—go to Profile > Email Addresses and verify it. (2) The receipt was in the email body, not an attachment—Concur only processes file attachments (PNG, JPG, PDF, TIFF). (3) The attachment exceeds 5 MB. (4) Your company admin hasn't enabled the email receipt feature. Check all four before troubleshooting further.

What file formats does Concur accept via email?

Concur accepts PNG, JPG/JPEG, PDF, and TIF/TIFF attachments up to 5 MB each. Important: only file attachments are processed. If a vendor sends the receipt as HTML in the email body (common with airlines, SaaS subscriptions, and online services), Concur cannot capture it.

Can I automate Concur receipt forwarding?

Absolutely! That's exactly what Expensent does. Instead of manually forwarding each receipt, Expensent finds invoice emails and forwards them to Concur automatically. Set it up once in 5 minutes.

How many email addresses can I verify in Concur?

SAP Concur allows up to 5 verified email addresses per user. You can manage them under Profile > Email Addresses. Each address must be individually verified via a confirmation email. Emails sent from unverified addresses are silently dropped—they won't appear in your account.

How long does Concur receipt automation take to set up?

Just 5 minutes. Connect your work email with OAuth (no password needed), enter your preferred Concur receipt address as your forwarding destination, and you're done. Expensent finds your invoice emails and forwards them to Concur automatically.

Is my email data secure with Expensent?

Absolutely. We use OAuth 2.0 authentication (we never see your password), bank-level encryption. AI prefilters on email metadata only—personal emails are filtered out without their content ever being read. Enterprise-grade security for your corporate email.

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How to Email Receipts to Concur

Automatic receipt forwarding to SAP Concur

SAP Concur is the enterprise standard for travel and expense management. Concur accepts emailed receipts via three addresses: receipts@concur.com, receipts@expenseit.com, and receipts@eu.expenseit.com. But in a busy corporate environment, manually forwarding every receipt is one more task that falls through the cracks.

Concur Receipt Email Addresses

Email Address	Destination	OCR / Data Extraction	Region
`receipts@concur.com`	Available Receipts	No (image-only)	Global
`receipts@expenseit.com`	Available Expenses	Yes (auto-categorized)	US
`receipts@eu.expenseit.com`	Available Expenses	Yes	EU

Available Receipts stores images for manual expense entry. Available Expenses uses ExpenseIt OCR to extract vendor, amount, and date automatically.

The Manual Forwarding Problem

Even with Concur's powerful expense management, manual forwarding creates friction:

•Business travelers receive dozens of receipts per trip
•Each must be forwarded to the correct Concur address manually
•Busy schedules mean receipts pile up unfiled
•End-of-month expense reports become a scramble
HTML body receipts are lost—many vendors (airlines, SaaS, online services) send receipts as HTML in the email body, not as attachments. Concur only processes file attachments, so these receipts are silently ignored.

Prerequisites: Before You Email Receipts

1.Verify your email address in Concur. Go to Profile > Email Addresses and add/verify the email you'll send from. Up to 5 addresses allowed. Emails from unverified addresses are silently dropped—they won't appear in your account.
2.Check with your Concur admin. Some companies restrict which receipt addresses are available or require admin approval for email-based receipt submission.
3.Attachments only, max 5 MB. Supported formats: PNG, JPG/JPEG, PDF, TIF/TIFF. Receipts embedded in the email body (HTML) are not processed by Concur.

Automatic SAP Concur Email Forwarding with Expensent

Expensent finds every invoice in your inbox and categorizes it — ready to forward, needs a download, or needs review. Forward to your chosen Concur address with one click, or set up auto-forwarding so the next time this invoice comes in, it goes straight to Concur.

Smart categorization: Invoices are sorted automatically—auto-forward, review first, or download from vendor portal
Any vendor: AI-powered detection recognizes receipts from any vendor—not limited to a fixed list
You're in control: One click to forward any invoice. One click to set up auto-forwarding — next time that invoice arrives, it’s handled automatically.
Paper receipts too: Built-in phone camera scanner for paper receipts—capture and forward them to Concur alongside your email invoices
Fine-grained control: CC your team on forwarded receipts, add vendor notes, filter by attachment type, skip $0 invoices, or block senders you don’t need
Always compliant: Every receipt is captured for audit trails

How SAP Concur Email Receipts Work

SAP Concur provides three email addresses for receipt submission. Each works differently:

•receipts@concur.com — Stores receipt images in Available Receipts. No data extraction—you manually create the expense entry and attach the receipt image.
•receipts@expenseit.com — Uses ExpenseIt OCR to extract vendor, amount, date, and category. Creates a pre-filled entry in Available Expenses. US region.
•receipts@eu.expenseit.com — Same as above, for EU region users.

Important: The email must be sent from a verified email address in your SAP Concur profile (Profile > Email Addresses). Up to 5 addresses can be verified. Emails from unverified addresses are silently dropped.

Supported File Formats & Limits

Accepted Formats

PNG, JPG/JPEG, PDF, TIF/TIFF

Not Processed

HTML email body receipts, files over 5 MB

Maximum file size: 5 MB per attachment. Only file attachments are processed—receipts embedded in the HTML email body (common with airlines, SaaS services, and online retailers) are ignored by Concur.

How to Set Up Automatic SAP Concur Receipt Forwarding

Connect your email to Expensent

Link your work email inbox using secure OAuth authentication. We never see your password.

Enter your Concur receipt address as your destination

Set your preferred Concur address (receipts@concur.com, receipts@expenseit.com, or receipts@eu.expenseit.com) as your forwarding destination in Expensent.

You're in control

Expensent finds and categorizes your invoices. Forward to Concur with one click, or set up auto-forwarding — next time the invoice arrives, it goes straight there.

For a complete guide including troubleshooting and all submission methods, see our Complete Guide to Emailing Receipts to Concur.

Travel-Ready

Perfect for frequent travelers

Instant

Receipts arrive in Concur immediately

Compliant

Complete audit trail for expenses

Concur Receipt Email FAQ

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