How to Email Receipts to Concur
Automatic receipt forwarding to SAP Concur
By ilios Galil · Founder, Expensent
Published December 1, 2024 · Updated March 28, 2026
SAP Concur is the enterprise standard for travel and expense management. Concur accepts emailed receipts via three addresses: receipts@concur.com, receipts@expenseit.com, and receipts@eu.expenseit.com. But in a busy corporate environment, manually forwarding every receipt is one more task that falls through the cracks.
Concur Receipt Email Addresses
| Email Address | Destination | OCR / Data Extraction | Region |
|---|---|---|---|
receipts@concur.com | Available Receipts | No (image-only) | Global |
receipts@expenseit.com | Available Expenses | Yes (auto-categorized) | US |
receipts@eu.expenseit.com | Available Expenses | Yes | EU |
Available Receipts stores images for manual expense entry. Available Expenses uses ExpenseIt OCR to extract vendor, amount, and date automatically.
The Manual Forwarding Problem
Even with Concur's powerful expense management, manual forwarding creates friction:
- •Business travelers receive dozens of receipts per trip
- •Each must be forwarded to the correct Concur address manually
- •Busy schedules mean receipts pile up unfiled
- •End-of-month expense reports become a scramble
- HTML body receipts are lost—many vendors (airlines, SaaS, online services) send receipts as HTML in the email body, not as attachments. Concur only processes file attachments, so these receipts are silently ignored.
Prerequisites: Before You Email Receipts
- 1.Verify your email address in Concur. Go to Profile > Email Addressesand add/verify the email you'll send from. Up to 5 addresses allowed. Emails from unverified addresses are silently dropped—they won't appear in your account.
- 2.Check with your Concur admin. Some companies restrict which receipt addresses are available or require admin approval for email-based receipt submission.
- 3.Attachments only, max 5 MB. Supported formats: PNG, JPG/JPEG, PDF, TIF/TIFF. Receipts embedded in the email body (HTML) are not processed by Concur.
Automatic SAP Concur Email Forwarding with Expensent
Expensent finds every invoice in your inbox and categorizes it — ready to forward, needs a download, or needs review. Forward to your chosen Concur address with one click, or set up auto-forwarding so the next time this invoice comes in, it goes straight to Concur.
- Smart categorization: Invoices are sorted automatically—auto-forward, review first, or download from vendor portal
- Any vendor: AI-powered detection recognizes receipts from any vendor—not limited to a fixed list
- You're in control: One click to forward any invoice. One click to set up auto-forwarding — next time that invoice arrives, it’s handled automatically.
- Paper receipts too: Built-in phone camera scanner for paper receipts—capture and forward them to Concur alongside your email invoices
- Fine-grained control: CC your team on forwarded receipts, add vendor notes, filter by attachment type, skip $0 invoices, or block senders you don’t need
- Always compliant: Every receipt is captured for audit trails
How SAP Concur Email Receipts Work
SAP Concur provides three email addresses for receipt submission. Each works differently:
- •receipts@concur.com — Stores receipt images in Available Receipts. No data extraction—you manually create the expense entry and attach the receipt image.
- •receipts@expenseit.com — Uses ExpenseIt OCR to extract vendor, amount, date, and category. Creates a pre-filled entry in Available Expenses. US region.
- •receipts@eu.expenseit.com — Same as above, for EU region users.
Important: The email must be sent from a verified email address in your SAP Concur profile (Profile > Email Addresses). Up to 5 addresses can be verified. Emails from unverified addresses are silently dropped.
Supported File Formats & Limits
Accepted Formats
PNG, JPG/JPEG, PDF, TIF/TIFF
Not Processed
HTML email body receipts, files over 5 MB
Maximum file size:5 MB per attachment. Only file attachments are processed—receipts embedded in the HTML email body (common with airlines, SaaS services, and online retailers) are ignored by Concur.
How to Set Up Automatic SAP Concur Receipt Forwarding
Connect your email to Expensent
Link your work email inbox using secure OAuth authentication. We never see your password.
Enter your Concur receipt address as your destination
Set your preferred Concur address (receipts@concur.com, receipts@expenseit.com, or receipts@eu.expenseit.com) as your forwarding destination in Expensent.
You're in control
Expensent finds and categorizes your invoices. Forward to Concur with one click, or set up auto-forwarding — next time the invoice arrives, it goes straight there.
For a complete guide including troubleshooting and all submission methods, see our Complete Guide to Emailing Receipts to Concur.
Travel-Ready
Perfect for frequent travelers
Fast
Receipts arrive in Concur immediately
Compliant
Complete audit trail for expenses
Concur Receipt Email FAQ
How do I email receipts to Concur?
What's the difference between receipts@concur.com and receipts@expenseit.com?
Why aren't my emailed receipts showing up in Concur?
What file formats does Concur accept via email?
Does Expensent work with SAP Concur?
Can I automate Concur receipt forwarding?
How many email addresses can I verify in Concur?
How long does Concur receipt automation take to set up?
Is my email data secure with Expensent?
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